Eric Cotter
Nashua,NH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. One of my mottos is "I don't just think outside the box; I see no box". Enjoys problem solving and brainstorming.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patrol Officer
Cambridge Health Alliance.
Cambridge, MA
12.2008 - 07.2023
- Provides for the safety and security of all patients, visitors and staff
- Patrols areas of Hospital Campuses and clinics as assigned
- Investigates individuals or situations that appear to be of a suspicious nature Ability to obtain, record and relay information accurately
- Escorts patients as needed, assists in the escorting of deceased patients.
- Observe and detain patients who are in crisis and deemed in need of special services
- Generates reports and logs as required.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Prepared detailed incident reports following investigations.
- Performs other related duties as assigned or directed relating to Public Safety
Game Technician, Bar Back, and Security
Goodtime Emporium
Somerville, MA
11.2003 - 07.2008
- Repaired and maintained arcade gaming consoles and computers, including replacing parts such as joysticks, buttons, and cables.
- Repaired Go-karts
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Assisted in resolving disputes between guests and staff in a professional manner.
- Diagnosed and troubleshooted technical issues related to hardware, software, peripherals, games, and accessories.
- Created detailed reports documenting customer service interactions and product repairs.
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Identified and analyzed complex problems to develop effective solutions.
- Developed innovative strategies for resolving customer complaints and difficult situations.
Camp Counselor
Arlington Boys & Girls Club
Arlington, MA
06.2000 - 09.2003
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
Education
High School Diploma -
Arlington High School
Arlington, MA06.2003
Some College (No Degree) - Criminal Justice and Creative Writing.
Middlesex Community College - Bedford
Bedford, MASkills
- Dispatch Communication
- Public Service
- Foot Patrolling
- Public Safety
- Traffic Control
- Investigative Reports
- First Aid/CPR
- Decision-Making
- Attention to Detail
- Problem-Solving
- Analytical Thinking
- Overnight Worker
- Idea Brainstorming
- Creative Collaboration
- Content Creation
- Creative Writing
- Component Assembly
- Heavy Lifting
- Incident Reporting
- Punctual and Dependable
- Positive Attitude
- Following Instructions
Affiliations
- Strives to learn something new every day.
- Photographer
- Be on the breaking edge of technology.
- Passion to create art.
- Problem Solver.
Certification
- CPR
- AED
- CRISIS INTERVENTION TRAINING
- MOAB
- HANDCUFF
- OC (Pepper Spray)
- Ordained Minister
Languages
English
Professional
References
References available upon request.
Timeline
Patrol Officer
Cambridge Health Alliance.
12.2008 - 07.2023
Game Technician, Bar Back, and Security
Goodtime Emporium
11.2003 - 07.2008
Camp Counselor
Arlington Boys & Girls Club
06.2000 - 09.2003
High School Diploma -
Arlington High School
Some College (No Degree) - Criminal Justice and Creative Writing.
Middlesex Community College - Bedford
Similar Profiles
TAOFEEK ''T'' LAWALTAOFEEK ''T'' LAWAL
Registered Nurse (Psych Nurse) at Cambridge Health Alliance (Cambridge Hospital)Registered Nurse (Psych Nurse) at Cambridge Health Alliance (Cambridge Hospital)
Aastha JoshiAastha Joshi
Clinical Observer at Cambridge Health Alliance- Cambridge HospitalClinical Observer at Cambridge Health Alliance- Cambridge Hospital
Uche AbarahUche Abarah
Mental Health Counselor at Cambridge Health Alliance-CambridgeMental Health Counselor at Cambridge Health Alliance-Cambridge
Analisa MolewiczAnalisa Molewicz
Senior Quality Assurance Specialist at ModernaTX, Inc.Senior Quality Assurance Specialist at ModernaTX, Inc.
Stephanie UrschelStephanie Urschel
Knowledge Enablement Coordinator at Southern New Hampshire UniversityKnowledge Enablement Coordinator at Southern New Hampshire University