Eric Crone
Fridley,MN
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Professional Window Cleaner cleans residential and commercial windows using industry-standard techniques and equipment. Safety-minded and comfortable at heights. Maintains knowledge of and adheres to occupational hazards and precautions associated with work activities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Site Manager
FCS Facility Services
Minneapolis, MN
01.2024 - Current
- Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Improved client satisfaction with timely project completion through effective communication and coordination among team members.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
- Optimized resource allocation by closely monitoring project progress and adjusting personnel assignments as needed.
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Created weekly and monthly reports and presentations for management team.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Assumed responsibility for personnel deployed to work site.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Established team priorities, maintained schedules and monitored performance.
Executive Board Member
SEIU Local 26
826 NE 18th Ave, Minneapolis, MN 55418
06.2016 - Current
- Achieved board objectives by strategically aligning resources and initiatives with organizational goals.
- Developed and implemented comprehensive strategic plans to drive growth and long-term support for members.
- Influenced positive change across the organization by driving cultural transformation initiatives that aligned with strategic priorities.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Represented organization at industry conferences and events.
- Promoted a culture of accountability, transparency, and ethical conduct throughout the organization.
Union Steward
Columbia Building Service
2020 Broadway St NE, Minneapolis, MN 55413
03.2016 - Current
- Improved labor relations by mediating disputes and promoting a supportive work environment.
- Maintained compliance with union contracts through careful review and communication of relevant information to members.
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
- Enhanced member satisfaction by addressing grievances promptly and effectively.
- Supported the development of strong workplace policies by collaborating with management and employees.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Protected worker''s rights by advocating for appropriate health and safety measures within the workplace.
- Organized regular meetings to communicate important updates and gather feedback from union members.
- Assisted in the resolution of conflicts involving both union members and non-union employees, maintaining harmony in the workforce.
- Conducted thorough research on industry standards to support negotiations during collective bargaining sessions.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Participated in labor-management meetings to discuss labor issues.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
High Rise Window Cleaner
Columbia Building Service
2020 Broadway St NE, Minneapolis, MN 55413
07.2015 - Current
- Decreased time spent on each project by efficiently planning and executing window cleaning tasks.
- Provided excellent customer service for building owners, addressing concerns and meeting their specific needs.
- Collaborated with team members to ensure timely completion of projects while adhering to safety standards.
- Reduced risk of accidents by strictly following established safety protocols during all high rise window cleaning jobs.
- Assisted in training new employees on proper techniques and safety procedures, improving overall team performance.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Safely navigated complex building structures using ropes, harnesses, and other necessary equipment for efficient window cleaning tasks.
- Contributed to a positive work environment by effectively communicating with coworkers and management on job sites.
- Consistently met deadlines by prioritizing tasks and working efficiently as part of a high-rise window cleaning team.
- Minimized damage to windows or surrounding structures through careful handling of tools and materials during the cleaning process.
- Supported company growth by promoting its services through professional interactions with clients and potential customers.
- Streamlined workflow processes for more efficient completion of projects within the given timeframe.
- Demonstrated adaptability to various weather conditions while still maintaining quality workmanship in high rise window cleaning tasks.
- Elevated company reputation through consistent delivery of exceptional results in every project undertaken.
- Continuously updated knowledge on industry trends, products, and best practices to provide the highest level of service possible for clients'' buildings.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Descended down buildings from bosun chair or on swing stage system to clean elevated areas.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Locksmith Technician
Pop-a-lock Minnesota
1321 E 66th St Richfield MN 55423
05.2014 - 07.2015
- Used devices to open door locks without keys.
- Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
- Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
- Installed new door hardware such as locks, plates and closers
High Rise Window Cleaner
MGS Building Services
3620 Central Ave NE, Minneapolis, MN 55418
10.2009 - 01.2014
Skills
- Budget Development
- Policy Creation
- Organizational Management
- Decision Making
- Team Building
- Ethics and Compliance
- Public Relations
- Resource Utilization
- Contract Negotiation
- Organizational Development
- Quality control understanding
- Efficient cleaning techniques
- First aid training
- Time management
- Conflict resolution capabilities
- Professional appearance
- Pressure washing experience
- Scaffolding setup
- Problem-solving abilities
- Physical strength
- Strong communication
- Ladder safety awareness
- Attention to detail
- Customer service focus
- Emergency response readiness
- Teamwork orientation
- Rope access proficiency
- Safety regulations knowledge
- Fall protection expertise
- Safety Compliance
- Lift Equipment Operation
- Chemical Handling
- Damage Prevention
- Painting
- Snow Removal
- Operating Heavy Machinery
- New Employee Training
- Strong Work Ethic
- Checklists and Recordkeeping
Accomplishments
• Created the first union apprenticeship program for high-rise window cleaners in the state of Minnesota.
• Worked to pass an ordinance that requires the level of training provided in the aforementioned apprenticeship program to operate in the city of Minneapolis.
Certification
- First aid/cpr/aed Training - August 10, 2022
- Transportable ladder-use, inspection & maintenance training - April 27, 2022
- High reach water fed extention poles training - May 4, 2022
- Ropes, proper rigging, Transportable swing stages training - May 11, 2022
- Rope descending systems training - May 18, 2022
- Powered platforms, type T, type F and Bmu's training - May 25, 2022
- Fall protection, portable ladders & water fed poles training - June 6, 2022
- Rope descent systems, Rope rescue & powered platforms training - June 5, 2022
- ANSI MEWP group 1A, 3A & B/Supervisor training - June 13, 2023
- Osha 30-hour general industry saftey and health training - January 9, 2023
- Right to know, heat stress/cold weather working and scaffold awareness training - September 20, 2023
Timeline
Site Manager
FCS Facility Services
01.2024 - Current
Executive Board Member
SEIU Local 26
06.2016 - Current
Union Steward
Columbia Building Service
03.2016 - Current
High Rise Window Cleaner
Columbia Building Service
07.2015 - Current
Locksmith Technician
Pop-a-lock Minnesota
05.2014 - 07.2015
High Rise Window Cleaner
MGS Building Services
10.2009 - 01.2014
- First aid/cpr/aed Training - August 10, 2022
- Transportable ladder-use, inspection & maintenance training - April 27, 2022
- High reach water fed extention poles training - May 4, 2022
- Ropes, proper rigging, Transportable swing stages training - May 11, 2022
- Rope descending systems training - May 18, 2022
- Powered platforms, type T, type F and Bmu's training - May 25, 2022
- Fall protection, portable ladders & water fed poles training - June 6, 2022
- Rope descent systems, Rope rescue & powered platforms training - June 5, 2022
- ANSI MEWP group 1A, 3A & B/Supervisor training - June 13, 2023
- Osha 30-hour general industry saftey and health training - January 9, 2023
- Right to know, heat stress/cold weather working and scaffold awareness training - September 20, 2023