Eric Cullum
Sherborn,MA
Summary
Sales leader with 20+ years of experience driving and exceeding revenue attainment, leveraging trend analysis and market data to identify opportunities for growth. Proven ability to utilize data and effective territory planning to develop and implement effective sales strategies that maximize company and customer revenue. Experienced in leading teams to exceed goals, developing and executing successful sales plans, and creating high-performing sales teams. Cultivates strong relationships with C-suite executives and all levels down, earning the trust and loyalty of customers who view me as their trusted partner and advisor.
Overview
23
23
years of professional experience
Work History
Regional Director, Global Enterprise
World Wide Technology
04.2023 - Current
- As a Sales Director at World Wide Technology, I successfully led a high-performing global sales team to achieve unprecedented market penetration and revenue growth
- By leveraging advanced technologies such as AI and strategic resourcing, we differentiated ourselves in a crowded reseller landscape and proved value through consistent SLA delivery
Director of Service Cloud, Professional Services Segment (Enterprise)
Salesforce
05.2021 - 04.2023
- Focused on scaling every service process with automation and personalizing every engagement with A.I
- My team connected service across all digital channels in real time with our data cloud and partnership with Amazon Connect
Global Account Director
Cisco
01.2015 - 05.2021
- Responsible for driving sales and managing and creating a high performing team in the enterprise space for FiServ, Healthcare, Pharma
- Worked closely with customers to understand their needs and develop iterative and revenue generating solutions that meet their long-term goals
- Technology focus on Contact Center automation (Slack, MS Teams, AWS Connect)
Strategic Accounts – SaaS Account Manager
Mitel
01.2006 - 01.2015
- Driving Mitel SaaS/Cloud Consumption within strategic accounts - $17 Million annual revenue
Communications Division Leading Petty Officer
United States Navy
01.2001 - 01.2009
- Supervised 14 personnel and the removal/installation of new equipment, surpassing previously set performance goals by 30%
Education
Associate of Science - Electrical Engineering
Navy STEM Program
Norfolk01.2009
Skills
Strategic Thinking
Team Development
Customer-Centric Approach
Data-Driven Decision Making
Timeline
Regional Director, Global Enterprise
World Wide Technology
04.2023 - Current
Director of Service Cloud, Professional Services Segment (Enterprise)
Salesforce
05.2021 - 04.2023
Global Account Director
Cisco
01.2015 - 05.2021
Strategic Accounts – SaaS Account Manager
Mitel
01.2006 - 01.2015
Communications Division Leading Petty Officer
United States Navy
01.2001 - 01.2009
Associate of Science - Electrical Engineering
Navy STEM Program