Eric Cunningham
5970 Snow Creek Road,TN
Summary
Dynamic professional with extensive experience in property management and logistics, notably at Peppers Properties. Proven track record in effective problem solving and exceptional communication, enhancing guest satisfaction and optimizing operations. Skilled in booking management and organization, consistently exceeding expectations while fostering positive relationships and ensuring compliance in all aspects of service delivery.
Overview
2026
2026
years of professional experience
Work History
Airbnb Host
Self Employed Services
2023 - Current
- Conducted thorough inspections to ensure clean, welcoming environments and promptly addressed maintenance issues.
- Resolved conflicts and miscommunications professionally, fostering positive guest relationships during challenges.
- Customized homes to meet luxury standards, consistently exceeding guest expectations.
- Managed all hosting aspects from check-in to check-out, ensuring seamless guest experiences.
- Accommodated last-minute requests, achieving high levels of guest satisfaction and repeat business.
- Enhanced guest experience with personalized touches, including welcome baskets and custom arrival notes.
- Provided tailored recommendations for local attractions and dining, boosting overall guest satisfaction.
- Hosted international travelers while adapting communication styles to maintain a warm atmosphere.
Home Builder
Cunningham Custom Construction
2004 - 2022
- Managed project budgets, regularly monitoring expenses to prevent cost overruns while maximizing value for clients.
- Negotiated favorable contracts with suppliers, securing quality materials at competitive prices for home construction projects.
- Implemented green building practices, increasing energy efficiency in newly constructed homes while reducing environmental impact.
- Stayed current on industry trends through attending conferences/workshops and incorporating new technologies into the home building process.
Property Manager
Peppers Properties
2000 - 2004
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Logistics Manager
Airborne Express
1998 - 2000
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Social Worker
Maury Regional Hospital
1995 - 1998
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Crisis Counselor
Columbia Area Mental Health
1994 - 1995
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Evaluated risk to client or others by gathering information and conducting assessments.
Education
Master of Arts - Psychology
Trevecca Nazarene University
Nashville, TN05.1997
Social Work
Middle Tennessee State University
Murfreesboro, TN08.1992
High School Diploma - College Prep
Columbia Central High School
Columbia, TN05.1989
Skills
- Strong organization
- Booking management
- Effective problem solving
- Exceptional communication
- Property management
Timeline
Airbnb Host
Self Employed Services
2023 - Current
Home Builder
Cunningham Custom Construction
2004 - 2022
Property Manager
Peppers Properties
2000 - 2004
Logistics Manager
Airborne Express
1998 - 2000
Social Worker
Maury Regional Hospital
1995 - 1998
Crisis Counselor
Columbia Area Mental Health
1994 - 1995
Master of Arts - Psychology
Trevecca Nazarene University
Social Work
Middle Tennessee State University
High School Diploma - College Prep
Columbia Central High School
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