D. ERIC DAHLEN
Director, Risk Management
Chino Hills,CA
Summary
Distinguished Executive Director offering 20 years of experience in risk security management landscape. Demonstrated success in providing team leadership and development to foster growth and resolve conflicts. Highly-organized with expertise in solution development. Disciplined and forward-thinking manager with excellent communication and team-building skills.
Overview
1
1
Certification
26
26
years of professional experience
Work History
DIRECTOR
CALIFORNIA POLYTECHNIC UNIVERSITY
Pomona, CA
03.2021 - Current
- Make decisions regarding the University’s on campus risk management program and insurance coverages.
- Strategize with general counsel regarding claims against the University and public records requests pursuant to the California Public Records Act.
- Work with various on-campus auxiliary groups such as the associated students as well as the alumni foundation to organize activities and assess associated risks to insulate the University from third party liabilities.
- Focused work groups and various departments on developing innovative and cutting-edge approaches at all levels with effective risk mitigation techniques and strategic planning.
- Managed annual budget and implemented comprehensive plan to accomplish University objectives while staying within budget.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
OWNER-OPERATOR/CONSULTANT
TRIDENT RISK SOLUTIONS
Chino Hills, CA
02.2017 - Current
- Building sound strategies through leadership to bring together loss control, training, and claims management efforts.
- Partnered with Third Party Administrators and insurance industry brokers to create loss mitigating solutions in the niche market of public education.
- Provide resolution regarding matters related to risk management procedures and operations to 32 member school districts.
- Manage the processes for developing risk policies and procedures, risk limits, and approval authorities.
- Applied performance data to evaluate and improve operations, target current conditions and trends, and forecast needs.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Developed key operational initiatives to drive and maintain substantial business growth.
RISK MANAGER
SAN BERNARDINO COUNTY TRANSPORTATION AUTHORITY
San Bernardino, CA
05.2018 - 03.2021
- Strategize with the agency's broker and third-party administrator to deal with upcoming and difficult operations related risks.
- Conducted review of current practices and updated procedures to match industry standards; Increased insurance requirements in contract templates to meet the levels of exposure.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
- Handled claims filed against a public agency according to internal risk management policies and government codes, keeping liability minimized by leveraging expertise and available tools.
- Advised senior managers on policy strategies for reducing liability and preventing losses.
DIRECTOR
RIM OF THE WORLD UNIFIED SCHOOL DISTRICT
Blue Jay, CA
07.2016 - 02.2017
- After working on assignment from the JPA, accepted the appointment of employment.
- Designed and implemented the District’s risk management and safety loss control programs from the ground up.
- Supported the District’s mission through managing workers’ compensation, property, and liability insurance programs including claims against a government agency.
- Presented to the Superintendent’s Cabinet and the Board of Education in both open and closed session.
- Performed research in the area of risk management and analyzed data concerning past experience and related programs for the purpose of determining actions necessary to reduce the incidence and cost of losses.
- Optimized operational processes by developing district-wide tools to address specific metrics.
RISK MANAGER II
SAN BERNARDINO COUNTY SUPERINTENDENT OF SCHOOLS/DEPARTMENT- CALIFORNIA SCHOOLS RISK MANAGEMENT JPA
San Bernardino, CA
11.2013 - 07.2016
- Provided support, guidance, and safety loss control to JPA member school districts and community colleges.
- Developed, implemented, and monitored programs pertinent to property, liability, and workers’ compensation in order to build safer environments.
- Conducted indoor air quality (IAQ) testing, reviewed the analysis with member districts.
- Performed risk assessments and developed reports for presentation to the district.
- Assisted districts in regulatory safety programs and implementation of Injury Illness Prevention Plan, Comprehensive Safe School Plans (CSSP’s), Emergency Operation Plans, and other Safety Plans.
- Facilitated and coordinated workshops, trainings, and meetings for school districts and internal events.
EMERGENCY PLANNING AND PREPAREDNESS TECHNICIAN
HEMET UNIFIED SCHOOL DISTRICT
Hemet, CA
02.2011 - 11.2013
- Coordinated and prepared plans for all operational emergency support functions for the District's Emergency Operations Plan.
- Conducted hazard vulnerability surveys throughout the District on a day to day basis.
- Planned response efforts through coordination with the City's Office of Emergency Services.
- Participated in the Operational Area Planning Committee.
- Participated in training sponsored by FEMA and the Department of Homeland Security.
- Worked with the Riverside County Office of Emergency Services on various tasks including but not limited to the Local Hazards Mitigation Plan.
DIRECTOR OF PUBLIC SAFETY
IPC INTERNATIONAL CORPORATION
Los Angeles, CA
05.1997 - 04.2010
- Deliver best in class client service through strong risk mitigating security management.
- Developed front-line safety employees into leaders with clear progression and development systems.
- Established clear and effective policies to protect public visiting facilities and grounds.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Oversaw fire alarm monitoring and coordinated with Los Angeles Fire Department on necessary responses.
- Enforced performance standards to keep team operating effectively and meeting challenging objectives.
- Evaluated effectiveness of security team and implemented improvement plans to close critical loopholes.
Education
Bachelor of Arts - Intelligence Studies
AMERICAN PUBLIC UNIVERSITY SYSTEM
California P.O.S.T. Basic Police Certificate - Administration of Justice
San Bernardino Valley College
San Bernardino, CASkills
Report compilation
Performance feedback
Policy and procedure development
Business Development
Strategic Planning
Contract Management
Certification
Associates in Risk Management
Timeline
DIRECTOR
CALIFORNIA POLYTECHNIC UNIVERSITY
03.2021 - Current
RISK MANAGER
SAN BERNARDINO COUNTY TRANSPORTATION AUTHORITY
05.2018 - 03.2021
OWNER-OPERATOR/CONSULTANT
TRIDENT RISK SOLUTIONS
02.2017 - Current
Associates in Risk Management
12-2016
DIRECTOR
RIM OF THE WORLD UNIFIED SCHOOL DISTRICT
07.2016 - 02.2017
RISK MANAGER II
SAN BERNARDINO COUNTY SUPERINTENDENT OF SCHOOLS/DEPARTMENT- CALIFORNIA SCHOOLS RISK MANAGEMENT JPA
11.2013 - 07.2016
EMERGENCY PLANNING AND PREPAREDNESS TECHNICIAN
HEMET UNIFIED SCHOOL DISTRICT
02.2011 - 11.2013
DIRECTOR OF PUBLIC SAFETY
IPC INTERNATIONAL CORPORATION
05.1997 - 04.2010
California P.O.S.T. Basic Police Certificate - Administration of Justice
San Bernardino Valley College
Bachelor of Arts - Intelligence Studies
AMERICAN PUBLIC UNIVERSITY SYSTEM