ERIC DAVIS
Santa Monica,California
Summary
Highly motivated, detail-oriented Business Operations & Customer Service professional with 20 years of experience in the field. Proven knowledge of supply chain planning, project management, and problem-solving skills. Extensive training with Microsoft Excel, inventory planning and the leadership skills required to perform in a fast-paced environment. Operates well in individual and team capacities with excellent communication skills and a mindset to grow and adapt where and when needed.
Overview
22
22
years of professional experience
Work History
Sales & Operations Manager
DRINK COMMAND INC.
Hawthorne
2018.08 - 2024.01
- From initial sales meetings to final client training, planned and managed projects that required communication and customer service skills with top industry vendors, general contractors, and clientele
- Used Microsoft Office to create and implement cost analysis sheets, formulate calculators to produce quotes and invoices, pivot tables, & X/V Lookup to sort and process data for management
- Managed all logistical needs for the supply chain process, including procuring all inventory, packing and shipping all company equipment and property, and coordinating travel and accommodations
- Collaborated with team to apply data analysis to supply clients with the information needed to help boost sales and prevent losses in daily operations
- Specific training in software applications such as SAP ERP, MRP, and EXCEL(pivot tables, X/Vlookup)
- Managed & maintained warehouse to keep inventory up to date, and operations smooth and efficient.
Sales & Operations Manager
KING KEG INC
Hawthorne
2001.09 - 2018.07
- 15 years of high-profile account representation, excellent customer service & communication skills.
- Service & maintain multiple major draught beverage systems for high-profile and corporate clientele.
- Demonstrated crucial communication and customer service skills daily to assess, problem-solve, and or troubleshoot customer needs.
- Used Microsoft Office to implement cost analysis for inventory pricing and invoicing.
- Utilize multiple supply chains to provide and execute client needs in social and corporate events.
Education
Bachelor of Science - Business Administration for Sports Entertainment & Hospitality
California State University Dominguez Hills
Carson, CASkills
- Project Management
- Microsoft Office
- Business Analytics
- Adaptability
- Collaborative/Team Work
- Problem Solving
- Accountability
- Customer Service
- Inventory Management
- Communication
Personal Information
I am a team player looking for an opportunity to show my skills and grow with a fun, reputable company. I have been an athlete my whole life which has helped me build the necessary social, communication, and competitive skills to thrive in the workplace today. I am currently working towards a Supply Chain Management degree to supplement my Bachelors degree in BA.
Timeline
Sales & Operations Manager
DRINK COMMAND INC.
2018.08 - 2024.01
Sales & Operations Manager
KING KEG INC
2001.09 - 2018.07
Bachelor of Science - Business Administration for Sports Entertainment & Hospitality
California State University Dominguez Hills
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