Lamis Emara
TradesMax Staffing
Knoxville,TN
10
years of professional experience
Experienced with managing sales operations, project coordination, streamlining processes, and enhancing team performance. Utilizes analytical skills to identify opportunities for improvement and implement strategic initiatives. Track record of fostering team collaboration and achieving operational goals.
Work History
Sales & Operations Manager
4 Years 3 Months- Oversaw daily operations to enhance collaboration among recruiters, sales staff, clients, and field employees.
- Managed client relationship strategies to foster loyalty and increase revenue from established accounts.
- Analyze recruiting and sales data to improve efficiency.
- Evaluated recruiting and sales data to enhance operational efficiency.
- Coordinate hiring, onboarding, scheduling, payroll communication, and employee support.
- Prepared reports, tracked KPIs, and collaborated with leadership to enhance workflows.
Educator
3 Years 3 Months- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Assessed student performance through various evaluation methods to ensure academic growth.
- Led professional development workshops focused on innovative teaching methodologies and technology integration.
- Established strong relationships with parents and the community to promote a supportive educational environment.
Server Lead
5 Years 2 Months- Delivered exceptional dining experiences through attentive service and thorough menu knowledge.
- Trained new staff on service protocols, enhancing team efficiency and guest engagement.
- Mentored junior servers in upselling techniques, contributing to overall sales growth and guest satisfaction.
Education
Bachelor of Health & Human Sciences
Dean's List (2018–2022)
Skills
Operations Management
Project management
Client relationships
Sales Strategy
Talent acquisition
Operational efficiency
Data Management
Reporting & Analytics
Pipeline management
Staff training
Meeting coordination
Problem Solving
Timeline
Sales & Operations Manager
TradesMax Staffing
05.2022 - CurrentRead More
Educator
Annoor Academy
05.2019 - 08.2022Read More
Server Lead
P.F. Chang's
06.2016 - 08.2021Read More
University of Tennessee
Bachelor of Health & Human Sciences
Read More