Eric Delgado
United States Postal Service
Ewing,NJ
12
years of professional experience
Results-driven management professional with expertise in organizational leadership and logistics. Experienced in optimizing delivery routes and managing detachment assets while resolving complex operational challenges. Strong analytical and communication skills enhance collaboration and adaptability, contributing effectively to team objectives.
Work History
CITY LETTER CARRIER
3 Years 8 Months- Delivered mail and packages along assigned routes, ensuring organization and security of items while meeting delivery timelines.
- Provided exceptional customer service by addressing inquiries about goods and services effectively.
- Maintained detailed records of deliveries, scanned packages, and reported issues or changes encountered along the route.
- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Verified addresses and sorted mail to maintain accurate delivery information.
- Resolved customer inquiries and concerns, enhancing overall satisfaction with services provided.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
PACKAGE HANDLER
- Loaded, unloaded, and organized packages during offloading.
- Tracked items during delivery, maintained clean and secure workspace, and adhered to safety guidelines.
- Ensured compliance with safety protocols during package processing and handling.
- Maintained accurate inventory records using tracking software for package shipments.
- Monitored quality control measures to ensure packages met company standards before shipment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
UNITED STATES MARINE CORPS
7 Years- Marine Security Guard: Effectively managed the training requirements for Marine Detachment, ensuring compliance and documentation.
- Maintained accountability for all detachment assets, ensuring operational readiness.
- Executed 2,000 hours of armed security, conducting inspections to ensure protection of classified materials and personnel.
- As a Combat Engineer: performed search and rescue operations.
- Executed route clearance to facilitate movement of personnel and equipment. for military and law enforcement personnel.
- Constructing and maintaining fortifications, barriers, and obstacles.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
MBA - Business Administration
BACHELOR OF SCIENCE - GENERAL MANAGEMENT
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION
Skills
Route optimization
Customer service
Attention to detail
Time management
Prioritization
Clear communication
Team collaboration
Adaptability
Conflict resolution
Mobile device usage
Timeline
CITY LETTER CARRIER
United States Postal Service
01.2023 - CurrentRead More
PACKAGE HANDLER
FedEx
01.2022 - 01.2022Read More
UNITED STATES MARINE CORPS
United States Marine Corps
01.2015 - 01.2022Read More
Purdue Global
MBA from Business Administration
Read More
Thomas Edison State University
BACHELOR OF SCIENCE from GENERAL MANAGEMENT
Read More
Thomas Edison State University
ASSOCIATE OF SCIENCE from BUSINESS ADMINISTRATION
Read More
Personal Information
Title: CITY LETTER CARRIER