Eric Derenburger II
Lancaster,OH
Summary
Diligence in service to the local community by daylight hours and facilitation of an optimal experience for guests and colleagues alike by night in the retail sector for nearly seven years. Done while simultaneously completing both secondary education and attaining a bachelor's degree as a full-time student.
Adaptive, motivated, and proactive worker able to complete requests, work with modern systems to handle workflow and fulfill needs of operation, and eager to learn and to tackle tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Night Shift Lead
Giant Eagle
01.2022 - Current
- Streamlined inventory management processes, reducing stock discrepancies and improving order fulfillment rates during the night shift.
- Continuously worked towards meeting or surpassing established nightly performance goals set forth by upper management teams.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Managed resources for optimal shift performance, including staff scheduling and equipment allocation.
- Improved team efficiency by implementing streamlined nightly workflows and task prioritization.
- Assisted customers with complaints, questions, and concerns.
Sales Clerk
Meijer
10.2018 - 12.2021
- Processed transactions quickly and accurately often, and thoroughly when needed, maintaining a high level of guest satisfaction.
- Performed stock duties, sorted and displayed electronics products and placed items in appropriate racks.
- Listened to customer needs and desires to identify and recommend optimal products.
- Handled escalated guest complaints or inquiries regarding electronic purchases with professionalism.
- Maintained orderly files and clean records of transactions and kept cash drawer accurate alongside auditing of stock in systems.
- Assisted in stock inventory preparation.
- Enhanced guest satisfaction by efficiently addressing and resolving technical issues related to electronic products or troubles with documents or printer technology on-site.
- Greeted guests, aided in locating merchandise, and suggested suitable options based upon needs.
- Applied knowledge of electronics products to educate prospects and guests.
- Photographed, printed, and cropped prospective passport photos.
Education
Bachelor of Arts - History
Ohio University
Athens, OH08-2023
Skills
- Team-oriented focus
- Reliable
- Respectful and inclusive demeanor
- Detail-centric
- Adaptivity to technology and systems
- Critical thinking
- Organizational skills
Certification
- CPR Training - 2024
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Reading
- Creative Writing
- Miniatures & Tabletop Games
- Cooking with friends
- Computer Games
Timeline
Night Shift Lead
Giant Eagle
01.2022 - Current
Sales Clerk
Meijer
10.2018 - 12.2021
Bachelor of Arts - History
Ohio University
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