Eric Dixon
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring Effective presentation skills and persuasion skills, Strong intellectual curiosity with ability to focus it on business problems and analytical effort and Ability to prepare complex presentation incorporating key messages abilities developed over 20 -year career to a growth-oriented role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
ENT-L&D Sr. Cons
Allstate
10.2019 - Current
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Developed and led group training courses to align with corporate sales and licensing goals.
- Designed and implemented sales training program and documentation.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Collaborated with several AOR to facilitate training for Sales and Licensing for New Employees.
- Provided coaching and mentoring to employees.
Licensed Insurance Agent
Esurance, Allstate Insurance
05.2015 - Current
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Wireless Sales Consultant
Verizon Wireless
03.2003 - 12.2014
- Assisted and supported training of new sales associates.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
Education
High School Diploma -
Robinson High School
Tampa, FL06.1994
Skills
- Coaching and Development
- Project Implementation
- Public Speaking
- Individualized Instruction
- Materials Preparation
- Decision-Making
- Adult Learning Theories
- Online Training Experience
- Training Material Development
- Critical Thinking
- Group Discussion Facilitation
- Team Exercises
Accomplishments
- Collaborated with different AOR's in the development of Licensing
- Achieved 90% Licensing pass rate for CCC with accuracy and efficiency.
- Achieve 81% through effectively helping with MSA raise their pass rate
Certification
- Personal Lines License - 8 years
Timeline
ENT-L&D Sr. Cons
Allstate
10.2019 - Current
Licensed Insurance Agent
Esurance, Allstate Insurance
05.2015 - Current
Wireless Sales Consultant
Verizon Wireless
03.2003 - 12.2014
High School Diploma -
Robinson High School
- Personal Lines License - 8 years
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