Summary
Overview
Work History
Education
Skills
Timeline
Generic
Leslie Ramon

Leslie Ramon

Ocean Springs,MS

Summary

Licensed insurance professional with extensive experience in sales, prospecting and lead generation. Seeks a position offering new challenges and opportunities for career growth and advancement.

Overview

20
20
years of professional experience

Work History

Licensed Sales Producer

AllState
10.2017 - Current
  • Calculated premiums and established payment methods for sales.
  • Identified and solicited sales prospects in agency databases.
  • Evaluated leads obtained through direct referrals, lead databases and cold calling.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
  • Finalized sales and collected necessary deposits.

Licensed Sales Producer

HealthMarkets Insurance Agency
11.2015 - Current
  • Conducted annual reviews of existing policies to update information.
  • Followed up with customers on unresolved issues.
  • Met with prospective customers and business owners in their homes, businesses and other settings.
  • Evaluated the accuracy and quality of data entered into the agency management system.

Assistant General Manager

Fairfield Inn & Suites by Marriott Gulfport
08.2010 - 01.2012
  • Developed departmental objectives, work schedules, budgets and policies.
  • Updated team members about changes in hotel products, services, pricing and policies.
  • Resolved service-related problems in a timely manner.
  • Trained staff on operating procedures and company services.
  • Managed work flow to exceed quality service goals.

Casino Host

Hard Rock Hotel and Casino Biloxi
05.2005 - 08.2010
  • Planned and directed off-property promotional events to attract guests to the casino.
  • Resolved guest complaints quickly, effectively and tactfully.
  • Retained premium slot and table players through exceptional customer service.
  • Cultivated and managed relationships with key clients, vendors and community partners.
  • Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns.

Education

Associate of Arts - Hospitality Business Management

Mississippi Gulf Coast Community College - Jefferson Davis Campus
Gulfport, MS
2007

Skills

  • Social and new media
  • Promotions and contests
  • Team player
  • Public relations
  • Strategic sales knowledge
  • Exceptional communication skills
  • MS Windows proficient
  • Cash flow management
  • Strong client relations

Timeline

Licensed Sales Producer

AllState
10.2017 - Current

Licensed Sales Producer

HealthMarkets Insurance Agency
11.2015 - Current

Assistant General Manager

Fairfield Inn & Suites by Marriott Gulfport
08.2010 - 01.2012

Casino Host

Hard Rock Hotel and Casino Biloxi
05.2005 - 08.2010

Associate of Arts - Hospitality Business Management

Mississippi Gulf Coast Community College - Jefferson Davis Campus

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