Eric Doughan
Des Moines,IA
Summary
Retail professional with 10 years experience in optimizing store performance through strategic planning and team leadership. Proven track record of enhancing customer experiences and driving sales growth. Focused on fostering collaborative work environment and adapting to dynamic retail trends with strong organizational and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager of Operations
Hy-Vee
10.2025 - Current
- Streamlined daily operations, enhancing workflow efficiency and team productivity.
- Implemented process improvements, reducing operational delays and increasing overall effectiveness.
- Coordinated cross-departmental communication to ensure alignment on key projects and initiatives.
- Trained and mentored junior staff, fostering a collaborative work environment and skill development.
Store Director
Hy-Vee
03.2024 - 10.2025
- Increased customer loyalty by promptly addressing and resolving concerns.
- Enhanced employee growth through regular performance evaluations and constructive feedback.
- Fostered team collaboration, driving efficiency and mutual success in operations.
- Analyzed sales data to uncover trends, adjusting strategies for continuous improvement.
- Managed a $50 million business with a team of over 300 employees.
Store Manager
Hy-Vee
07.2021 - 03.2024
Education
Bachelor of Arts - Journalism
University of Iowa
Iowa City, IA05-2013
Skills
- Sales Management
- Vendor relationship development
- Operational efficiency
- Financial operations management
- Staff leadership
- Brand awareness
- Accounting and finance reporting
- Store operations
- Inventory oversight
- Leadership development
Timeline
Assistant Manager of Operations
Hy-Vee
10.2025 - Current
Store Director
Hy-Vee
03.2024 - 10.2025
Store Manager
Hy-Vee
07.2021 - 03.2024
Bachelor of Arts - Journalism
University of Iowa