Eric Dunstan
IT Support
Whittier,CA
Summary
IT support specialist with extensive experience in network troubleshooting, virus removal, and technical documentation. Demonstrated success in improving client relationships and delivering effective IT solutions.
Experienced with business management, strategic planning, and operational efficiency. Utilizes team collaboration and goal-setting to achieve sustainable growth. Track record of fostering innovative solutions and adapting to market changes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Company Owner
Bear Armor Technology
04.2026 - Current
- New Startup, providing IT Support services for Small Office/Home Office networks and computer systems.
- Executed computer tuneups to optimize system performance.
- Removed viruses and malware to ensure system security and integrity.
- Installed software and implemented security updates to safeguard systems against vulnerabilities.
- Full remote and onsite IT support.
Company Owner
Dunstan Software Creations
09.2009 - 12.2025
- Developed tailored software solutions addressing client specifications and industry needs, enhancing client satisfaction.
- Built relationships with clients to accurately capture and address their software requirements, improving project outcomes.
- Researched emerging technologies to integrate innovative features into products, increasing competitiveness in the market.
- Developed products and custom solutions for various clients.
- Worked in Java, PHP, Python, C#.
Lead Software Engineer
DollarStore, LLC
08.2016 - 10.2022
- Designed system architecture for new features in the e-commerce platform.
- Researched emerging technologies for integration into software solutions, enhancing functionality.
- Coordinated stakeholder feedback to guide product improvements, aligning development with user needs.
- Implemented complex application development projects, ensuring successful delivery from concept to deployment.
- Developed, tested and maintained software components for a large-scale project.
- Implemented robust code in multiple programming languages, including PHP, Java, Python, and Javascript.
Senior Software Engineer
Vodality, LLC
05.2012 - 08.2014
- Developed software solutions using modern languages and frameworks to enhance system functionality.
- Modified software to correct errors and adapt to new hardware, ensuring compatibility and improving user experience.
- Designed, developed and implemented signage client/server and embedded software to support company products.
- Implemented robust code in multiple programming languages including C, C++, and C#, XML, PHP, and Javascript.
Senior Software Engineer
Digital Spectrum Solutions, Inc.
06.2011 - 04.2012
- Developed Digital Signage Software systems, including client, server, and embedded components, to deliver cohesive solutions.
- Integrated third-party APIs into existing systems to enhance functionality and user experience.
- Developed software solutions with modern programming languages and frameworks to meet user needs.
- Utilized C, C++, C#, XML, PHP, and Javascript to develop software solutions.
- Mentored junior developers on coding standards and best practices.
Education
Bachelor of Arts - Biology
Whittier College
Whittier, CA05-1993
Some College (No Degree) - IT Support Specialist.
Calbright College
Sacramento, CA04-2026
Skills
- Software development
- System administration
- Network troubleshooting
- Malware removal
- IT assistance
- Technical documentation
- Customer service
Certification
CompTIA A+ IT Support Certified.
Timeline
Company Owner
Bear Armor Technology
04.2026 - Current
Lead Software Engineer
DollarStore, LLC
08.2016 - 10.2022
Senior Software Engineer
Vodality, LLC
05.2012 - 08.2014
Senior Software Engineer
Digital Spectrum Solutions, Inc.
06.2011 - 04.2012
Company Owner
Dunstan Software Creations
09.2009 - 12.2025
Bachelor of Arts - Biology
Whittier College
Some College (No Degree) - IT Support Specialist.
Calbright College
Education and Training
Trained in using AI to create digital art and videos.
Trained in Photoshop to create and modify digital art.
Linode, Linux, website/server set up/programming.