Eric Ekiss
Dallas,GA
Summary
Dynamic operations manager with a proven track record at Waste Connections Inc., enhancing productivity through strategic process improvements and effective team leadership. Skilled in safety protocol implementation and employee development, fostering a culture of accountability and engagement. Recognized for boosting employee morale and reducing turnover through innovative recognition programs.
Overview
26
26
years of professional experience
Work History
Manager
Waste Connections Inc.
Acworth, GA
03.2020 - 05.2024
- Directed daily operations to ensure efficient waste collection and disposal processes.
- Implemented safety protocols, enhancing employee compliance and reducing workplace incidents.
- Trained and mentored team members on operational best practices and equipment usage.
- Analyzed workflow processes, identifying areas for improvement and increasing overall efficiency.
- Developed training materials to enhance staff knowledge on safety procedures and equipment handling.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Driver
Waste Connections Inc.
Wichita, KS
09.1998 - 10.2005
- Operated waste collection vehicles in compliance with safety regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle readiness and safety standards.
- Efficiently navigated designated routes, minimizing delays and optimizing collection schedules.
- Collected and transported waste materials to designated disposal sites following environmental guidelines.
- Assisted in training new drivers on safe driving practices and operational procedures.
- Communicated effectively with dispatch to address route changes or customer inquiries promptly.
- Maintained accurate records of daily routes, fuel usage, and service logs for reporting purposes.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Operations Manager
Waste Connections Inc.
Walnut, MS
10.2005 - 03.2020
- Streamlined operational workflows to enhance productivity and reduce downtime.
- Implemented process improvements resulting in increased efficiency across multiple departments.
- Led cross-functional teams to optimize resource allocation and project timelines.
- Mentored junior staff on best practices, fostering a culture of continuous improvement.
- Developed training programs that improved employee skill sets and operational effectiveness.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
No Degree -
La Sierra
Riverside, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Staff development
- Policy implementation
- Budget control
- Emergency response
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Recruiting and interviewing
- Vendor management
- Regulatory compliance
- Computer skills
Timeline
Manager
Waste Connections Inc.
03.2020 - 05.2024
Operations Manager
Waste Connections Inc.
10.2005 - 03.2020
Driver
Waste Connections Inc.
09.1998 - 10.2005
No Degree -
La Sierra