Summary
Overview
Work History
Education
Skills
Timeline
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Eric Elliott

Summary

Dependable Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

24
24
years of professional experience

Work History

Connected Care Account Manager

Philips Healthcare
10.2018 - Current
  • Retained 100% of current customer base, expanding footprint within account, while added to new customer base
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Educated clients on new products or services to increase customer engagement with brand.
  • 20% of time mentored and provided temporary coverage for fellow account managers
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Account Manager

Ricoh USA
10.2005 - 08.2018
  • Awarded top newcomer for highest gross sales in first year in role
  • Performed as multi year top spot earner for most new customer business.
  • Three time Circle of Excellence winner for significantly surpassing sales goals; award earned only by elite group of account managers across United States.

Sales & Catering Representative

Marriott Hotels
04.2000 - 05.2005
  • Responsible for persuading repeat and new customers to book event, while enhancing event through premium services and offerings.
  • Surpassed sales goals set forth by sales management routinely.
  • Coordinated wide range of events with demanding clientele, learning how to build rapport with all personality types and manage to high expectations.
  • Team environment was essential to pitch in where necessary to ensure event went on without issue and delight th customer.

Education

Marketing & Advertising

UW-Whitewater

Skills

  • 25 Years of Varied Sales Experience
  • Account Management
  • Converting New Business
  • Value Based Selling
  • Creative Thinker
  • Professional Persistence
  • Positive Attitude
  • Growth Mindset
  • Collaborative Sales Approach

Timeline

Connected Care Account Manager

Philips Healthcare
10.2018 - Current

Account Manager

Ricoh USA
10.2005 - 08.2018

Sales & Catering Representative

Marriott Hotels
04.2000 - 05.2005

Marketing & Advertising

UW-Whitewater

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Eric Elliott