Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Erickson

Monroe

Summary

Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.

Overview

15
15
years of professional experience

Work History

Material Handler

Aebi Schmidt - Monroe Truck
03.2025 - Current
  • Transported inventory items to appropriate locations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Customer Service Supervisor

USPS
11.2014 - 01.2025
  • Monitored phone calls to promote better service and provide feedback.
  • Addressed customer inquiries to increase customer satisfaction ratings.
  • Assessed team member performances by delivering one-on-one coaching to promote better service.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Evaluated employee performance reviews based on specific criteria set forth by management.
  • Delegated work to staff, setting priorities and goals.
  • Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage.

Warehouse Worker

Emmi Roth
10.2010 - 11.2014
  • Inspected damaged goods prior to disposal or return to vendor.
  • Used digital database to keep records of units and stock moved.
  • Used pallet jacks to move items to and from warehouse locations.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Maintained accurate inventory records using computerized tracking systems.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Followed established guidelines for picking orders accurately.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

Education

High School Diploma -

Argyle High School
Argyle, WI
05-1998

Skills

  • Employee schedule management
  • Complaint resolution
  • Team productivity
  • Positive and constructive feedback
  • Verbal and written communication
  • Research and due diligence
  • Team management
  • Service delivery optimization
  • Adaptability and flexibility

Timeline

Material Handler

Aebi Schmidt - Monroe Truck
03.2025 - Current

Customer Service Supervisor

USPS
11.2014 - 01.2025

Warehouse Worker

Emmi Roth
10.2010 - 11.2014

High School Diploma -

Argyle High School

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