Eric Espinoza
Mission
Summary
Highly enthusiastic Store Manager with seven years' experience in retail and customer service. Well versed with many products and services. Efficient, well-organized, and service-oriented team player focused on keeping customers happy, surpassing sales and support objectives.
Overview
9
9
years of professional experience
Work History
Store Manager
First Cash Pawn
04.2019 - Current
- Successfully completed opening and closing procedures, including balancing cash drawers and addressing customer concerns to foster repeat business
- Oversaw daily and monthly sales exceeding $60,000, managed bank deposits, and trained new staff
- Reviewed and submitted firearm transactions while assisting team members with daily tasks to ensure the store operated efficiently and maintained a high standard
Customer Service
AutoZone
12.2015 - 03.2018
- In my role as an Over-the-Counter Sales Associate, I assisted customers in identifying the appropriate parts for their vehicles, as well as recommending any necessary tools for their repairs
- Additionally, I was responsible for unloading deliveries to restock shelves with parts, tools, and vehicle accessories
- Alongside stocking, I participated in planogram updates, which involved redesigning and relocating shelves to optimize store layout
Education
High School -
Atlantic High School
Skills
Excellent multi-tasker
Bilingual (Spanish and English)
Superior organization skills
Cheerful and energetic
Superior communication skills
Management and Team Leader
Store Management
Cash Handling
Profit & Loss
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
First Cash Pawn
04.2019 - Current
Customer Service
AutoZone
12.2015 - 03.2018
High School -
Atlantic High School
Similar Profiles
Diana DiazgonzalezDiana Diazgonzalez
Pawnbroker at First Cash PawnPawnbroker at First Cash Pawn
Adellina TijerinaAdellina Tijerina
Pawnbroker at First Cash PawnPawnbroker at First Cash Pawn
Mark SotoMark Soto
Manager at First Cash PawnManager at First Cash Pawn