Eric Estrada
Anchorage,AK
Summary
Proactive clinical laboratory professional with over twenty years of experience managing workflow and training staff. Skilled in teamwork and communication, advocating for team needs to drive morale and efficiency across operations.
Overview
11
11
years of professional experience
Work History
Lead Clinical Laboratory Assistant
Providence Alaska Medical Center
Anchorage, AK
05.2019 - Current
- Acted as second-in-command managing workflow and addressing operational challenges in the supervisor's absence.
- Spearheaded daily operations
- Advocated for team needs bridging communication between staff and management to boost morale and efficiency.
- Processed specimens efficiently, adhering to established protocols and best practices.
- Trained new laboratory staff on operational procedures and safety protocols, enhancing team competency.
- Mentored and coached students in phlebotomy programs and participated as adjunct instructor for the Phlebotomy Apprenticeship Program.
- Maintained inventory of laboratory supplies, ensuring uninterrupted operations and efficient workflow management.
- Assisted with training new staff members, sharing knowledge of lab procedures and best practices for efficient operation.
- Adhered to rigorous confidentiality standards when handling sensitive patient information, upholding ethical obligations and regulatory requirements.
- Monitored daily temperature logs for proper storage of samples as per regulatory requirements, safeguarding the integrity of specimens.
- Performed proficient phlebotomy skills with difficult patients such as special needs and pediatrics.
Lab Assistant
LabCorp
Anchorage, AK
06.2015 - 03.2018
- Performed proficient phlebotomy services with contracted clinics as a rover.
- Processed and logged all blood, urine, and stool samples.
- Data entered patient information into EHR system as well as manual requisitions.
- Provided excellent customer service for all clients and healthcare providers.
- Coordinated sample collection and processing for timely results.
- Trained new staff on laboratory procedures and safety practices.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
Education
Associate of Science - Medical Laboratory Technician
Phoenix College
Phoenix, AZ05-2013
Associate of Arts - General Studies
Gateway Community College
Phoenix, AZ08-2009
Skills
- Organizational growth
- Adaptable learner
- Laboratory safety protocols
- Patient confidentiality
- Epic proficient with registration
- Phlebotomy expertise
- Specimen processing
- Medical terminology proficiency
- Teamwork and collaboration
- Multitasking
- Relationship building
- Self motivation
Excellence Award Honor Health Deer Valley Medical Center
Awarded Hospital Excellence Award at Honor Health Deer Valley Medical Center, Phoenix, AZ (2014) for consistently achieving outstanding dedication to patient experience and satisfaction scores. This was the first award given to a laboratory personnel in the hospital's history.
Languages
Spanish
Native or Bilingual
Timeline
Lead Clinical Laboratory Assistant
Providence Alaska Medical Center
05.2019 - Current
Lab Assistant
LabCorp
06.2015 - 03.2018
Associate of Science - Medical Laboratory Technician
Phoenix College
Associate of Arts - General Studies
Gateway Community College