Summary
Overview
Work History
Education
Skills
Affiliations
LEADERSHIP
Timeline
Generic

Eric Ferren

Brandon

Summary

Marketing consultant with 17 years of experience in the natural gas industry, leveraging a decade in operations to provide a comprehensive understanding of company processes from inception to execution. Expertise in developing strategic marketing initiatives that align with operational capabilities, driving growth and efficiency. Known for bridging the gap between marketing strategies and operational execution, ensuring seamless integration and impactful results.

Overview

21
21
years of professional experience

Work History

Marketing Consultant

Delta Utilities
05.2021 - Current
  • Scheduling contractors
  • Requesting/creation of work orders
  • Meeting with builders/developers
  • Running financial models
  • Working cases (customer requests) daily
  • Facilitating meter upgrades
  • Working with ROW to acquire easements for projects
  • Working with engineering on project design/budget

Service Tech III

Center Point Energy
02.2010 - 05.2021
  • Worked on service orders daily, including meter installations, turn-on turn-offs, leak investigation, line locates, etc.
  • Interacted with customers daily.
  • Tasked by management to take the lead role in the Pascagoula project after acquisition. Oversaw multiple service techs and crews during the upgrading process. Oversaw contractors during the meter exchange process.
  • Was a team member responsible for the adjustment of Reasonable Expectancy times.
  • Participated in an Emergency Work Order Event in Houston, TX.
  • Participated in the Gaseous Atmosphere Continuous Improvement event in Broussard, LA.

C&M Tech II

Center Point Energy
12.2007 - 02.2010
  • Installed gas mains & services lines. Repaired gas mains & service lines.
  • Responded to emergencies.
  • Interacted with customers regularly.

Utility Line Locator

Utiliquest
11.2004 - 12.2007
  • Located underground utilities, including natural gas, power, & telecommunications.

Education

High School Diploma -

Mclaurin High School
Florence
05-2003

Skills

  • Self-motivated
  • Customer service
  • Fast learner
  • Mentoring team members
  • Mobile Data experience
  • SAP experience
  • Microsoft excel and office experience
  • Problem-solving skills
  • Project management
  • Product marketing
  • Sales strategies
  • Brand promotion

Affiliations

  • Member of the Jackson Homebuilders Association
  • Member of the Rotary Club District 6820

LEADERSHIP

  • Leader of the C-SAFE core team in 2020. During this time, I made multiple safety videos, created monthly newsletters, sent safety reminders, and delegated duties to the team.
  • Co-leader of C-SAFE core team in 2019. Assisted the leader with all his duties. Learned throughout the year in preparation for taking the lead in 2020.
  • CNP Golf Committee Chairman - Fundraiser for Employee First Fund
  • Learning To Lead Graduate 2024 - CNP Leadership Program

Timeline

Marketing Consultant

Delta Utilities
05.2021 - Current

Service Tech III

Center Point Energy
02.2010 - 05.2021

C&M Tech II

Center Point Energy
12.2007 - 02.2010

Utility Line Locator

Utiliquest
11.2004 - 12.2007

High School Diploma -

Mclaurin High School

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