ERIC FINKLEY
New York,NY
Summary
Field service technician with expertise in equipment reliability and safety compliance. Proven ability to enhance operational performance through thorough inspections and customer training, ensuring strict adherence to safety regulations. Acknowledged for delivering exceptional technical service and promoting effective teamwork in high-pressure environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Service Technician
Bevi
New York, NY
02.2023 - 11.2025
- Installed and maintained beverage dispensing systems at client locations to ensure reliability.
- Performed routine inspections and troubleshooting to maintain optimal equipment functionality.
- Provided exceptional customer service during field visits, ensuring compliance with corporate guidelines.
- Responded promptly to customer inquiries and service requests to ensure satisfaction.
- Trained clients on effective system use and maintenance protocols to enhance operations.
- Documented service visits and findings in management software to ensure accurate service history.
Foreman / Utility Pole Inspector
Osmose Utilities Services
Long Island, NY
11.2019 - 12.2022
- Supervised daily operations, ensuring adherence to safety regulations and procedures.
- Coordinated communication between team members and upper management to ensure timely project updates.
- Trained new employees on safety regulations, operational procedures, and company policies.
- Inspected tools, materials, and equipment to uphold quality standards.
- Assessed work area conditions for potential hazards or risks.
- Delivered guidance and technical assistance to crew members to enhance task execution.
- Maintained daily logs of labor and equipment utilized on-site.
- Managed personnel activities across various tasks to optimize construction project workflow.
Track Inspector / Welder
Metropolitan Transportation Authority (MTA)
New York, NY
11.2006 - 07.2019
- Assessed track infrastructure using specialized inspection tools to ensure safety and reliability.
- Inspected track conditions for safety compliance and operational integrity.
- Monitored train movements to ensure adherence to schedules and safety protocols.
- Collaborated with maintenance teams to address track defects and repairs.
- Performed routine maintenance checks on tracks, replacing worn or damaged parts.
- Recorded all inspection activities during each shift, supporting compliance and accountability.
Education
Associate of Science - Radiology
CUNY NYC School of Technology
Brooklyn, NYSkills
- System installation and troubleshooting
- Software documentation
- Customer training and support
- Safety compliance
- Project coordination
- Effective communication
- Time management
- Team leadership
- Problem solving
- Basic welding
Certification
- OSHA 30 Certification
- OSHA 10 Certification
- Certified Track Inspector (Federal Track Geometry Standards)
- Certified ARC Welder
- Driver's License
Military Service
United States Army, E2, 82nd Airborne Division, 3rd Battalion, 504th PIR, 11B Airborne Infantryman | M203 Gunner, Honorable Discharge
Timeline
Field Service Technician
Bevi
02.2023 - 11.2025
Foreman / Utility Pole Inspector
Osmose Utilities Services
11.2019 - 12.2022
Track Inspector / Welder
Metropolitan Transportation Authority (MTA)
11.2006 - 07.2019
Associate of Science - Radiology
CUNY NYC School of Technology