Eric Flores
Grover Beach,CA
Summary
IT and AV Technician • Hardworking • Passionate About Customer Service • Dedicated Team Member • Strong Communicator
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Install Technician
Bill Gaines Audio
6 2023 - Current
- Design, install, and program commercial AV network systems - approx 6 per month • QSC Q-Sys, Dante Audio, Allen&Heath and LEA Amplifiers
- Provide one-on-one training, group training, and customer support for wide spectrum of skill levels
Software Developer Apprentice
Amazon
05.2022 - 06.2023
- Delivered daily and weekly project reports and milestone updates to supervisor
- Brainstormed with engineering team to determine appropriate code testing processes
- Worked regularly with developers to identify and remove software bugs
- Partnered with team members weekly to learn best practices in software design
Technical Director
Grace Central Coast
04.2015 - 04.2022
- Led and trained tech team of over 50 people over 4 campuses
- Oversaw weekly production (sound/video/lighting/multimedia elements) of live and online church services
- Created user-friendly multimedia systems to serve internal and external clients with limited technical experience
- Developed high-quality, volunteer-friendly portable church solution for outdoor services
Videographer/Editor
Freelance Video Production
04.2012 - 05.2015
- Produced oweb-based videos for local businesses
- Edited business-to-business instructional videos
- Provided technical support for content creators
- Self-produced short subject documentaries and creative short films
Creative Services Supervisor
Charter Media
08.2007 - 04.2012
- Led three-person production team
- Worked with clients to manage expectations and provide creative input for commercials - 3 to 5 per week
- Managed daily workflow and deadlines between Sales and Production Departments
- Prepared monthly production reports and annual capital budget reports
Education
Bachelor of Arts - Cinematic Arts And Technology
California State University Monterey Bay
Seaside, CA 08.1998 - 06.2001
Timeline
Software Developer Apprentice
Amazon
05.2022 - 06.2023
Technical Director
Grace Central Coast
04.2015 - 04.2022
Videographer/Editor
Freelance Video Production
04.2012 - 05.2015
Creative Services Supervisor
Charter Media
08.2007 - 04.2012
Bachelor of Arts - Cinematic Arts And Technology
California State University Monterey Bay
08.1998 - 06.2001
Install Technician
Bill Gaines Audio
6 2023 - Current