Eric Frumkin
Evansville,United States
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. I also have other skills such as the ability to use a forklift, build and assemble. As well as being a woodworker and amateur carpenter.
Overview
15
15
years of professional experience
Work History
Desktop Support
Deaconess Health System Inc.
Evansville, IN
11.2021 - Current
- Provided remote desktop support to users when needed.
- Assisted in the development of policies and procedures related to desktop support services.
- Documented and updated technical procedures, user guides, and policies for desktop support.
- Performed remote desktop support via phone or other remote access tools.
- Monitored and managed desktop support, IT services and VIP support functions to boost performance.
- Provided remote desktop support using remote administration tools such as TeamViewer.
- Provided remote desktop support to end-users experiencing technical difficulties with their computers or peripherals.
Electronics Assembly
AFCO Performance Group
Boomeville, IN
01.2015 - 01.2021
- Worked with engineers to develop new methods of testing and repairing electronics components.
- Trained personnel on proper techniques for inspecting parts during assembly operations.
- Organized supplies and materials needed for assembly operations.
- Verified that all components used during assembly met quality standards.
- Oversaw implementation of new technologies related to electronics assembly operations.
- Conducted quality control checks throughout the entire process of tower assembly.
- Followed written instructions provided by manufacturers for disassembly and reassembly processes for complex components.
Forklift Operator
Penske
Princeton, , IN
01.2011 - 01.2015
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Ensured safety procedures were followed when operating forklifts.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Relocated goods from dock area to appropriate storage locations.
Education
Associate of Applied Science - Cyber Security And Information Assurance
Ivy Tech Community College of Indiana
Evansville, IN05-2021
Associate of Applied Science - Computer Integrated Manufacturing
Vincennes University
Vincennes, IN12-2010
High School Diploma -
North High School
Evansville, IN05-2007
Skills
- Desktop support
- Remote desktop support
- Forklift operation
- Loading and unloading trailers
- Soldering
- Carpentry
- Woodworking
Timeline
Desktop Support
Deaconess Health System Inc.
11.2021 - Current
Electronics Assembly
AFCO Performance Group
01.2015 - 01.2021
Forklift Operator
Penske
01.2011 - 01.2015
Associate of Applied Science - Cyber Security And Information Assurance
Ivy Tech Community College of Indiana
Associate of Applied Science - Computer Integrated Manufacturing
Vincennes University
High School Diploma -
North High School