Eric Gagnon
Bristol,CT
Summary
Results-driven professional with over 20 years in parts management and small business operations. Expertise in optimizing inventory levels, managing team dynamics, and ensuring timely project delivery. Committed to enhancing operational efficiency and customer satisfaction.
Overview
33
33
years of professional experience
Work History
Parts Lead Technician
PepsiCo
55 International Drive Windsor CT 06095
01.2004 - Current
- Led team in efficient parts inventory management, optimizing stock levels and reducing downtime.
- Daily check in CETS system to insure calls would be released in a timely manner
- Assist technicians in parts ordering to find correct parts to complete service orders correctly
- Project management to ensure all projects are completed on time and all calls are completed correctly
- Daily SFS management to include: Tech call volume, tech schedules, blocks, and emailing DOL for correct placement of calls
- Assisting supervisors on all needed tasks when supervisors aren't available or readily available
Small Business Owner
Painters Express
Bristol, CT
03.1994 - Current
- Managed all duties of being a business owner to include: Tax preparation, hiring, estimates of all jobs, supply purchasing, keeping up to date licensing and insurance, job completion and complete customer satisfaction
Night Shift Assistant Supervisor
Pepsi
110 Corporate Drive Southington CT 06489
02.2002 - 11.2003
- Assisted in maintaining cleanliness and organization of workspaces to comply with safety standards.
- Managed 6 employees in delivering smooth, productive night shift operations.
- Checked in all trucks to insure all inventory was correctly delivered and remaining inventory was correctly accounted for
- Downloaded all truck inventory to be loaded nightly and assisted in loading of trucks correctly and accurately.
Education
Autobody Repair And Refinishing Certificate - Autobody
Technical Carrers Institute
11 Kimberly Avenue West Haven CT 0651608-1993
Skills
- Warehouse organization
- Microsoft office
- Parts identification
- Stock replenishment
- Teamwork and communication
- Strong work ethic
- Teamwork
- Problem-solving
- Punctual and reliable
- Multitasking Abilities
- Computer skills
Timeline
Parts Lead Technician
PepsiCo
01.2004 - Current
Night Shift Assistant Supervisor
Pepsi
02.2002 - 11.2003
Small Business Owner
Painters Express
03.1994 - Current
Autobody Repair And Refinishing Certificate - Autobody
Technical Carrers Institute