Eric Garcia
Chelsea,MA
Summary
Proven leader with a track record of propelling Renewal By Anderson to a record-breaking year, demonstrating exceptional skills in operations oversight and team building. Mastered marketing strategy, boosting lead generation by 40%. Adept at performance evaluation, consistently exceeding sales objectives. Achievements underscore a dynamic ability to elevate team performance and drive revenue growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Event and Retail Manager
Renewal By Anderson
Northborough, MA
12.2023 - Current
- Conducted regular meetings with team members to discuss progress towards objectives
- Guided Boston Market to a record-breaking year in terms of leads and revenue
- Implemented new policies and procedures to improve efficiency
- Consistently exceeded quarterly sales objectives by 25%
- Hired, trained, mentored, and evaluated staff members on a regular basis
- Developed an improved training system
- Increased lead generation by 40% through insightful trend analysis and strategy refinement
- Conducted performance evaluations for staff, identifying areas for improvement
- Directed team of 24 marketing representatives and two assistant managers, ensuring continuous training
Operations Manager
Forever 21
Boston, MA
02.2023 - 12.2023
- Directed operations staff by providing guidance, training, and support in order to meet company objectives
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels
- Developed key performance indicators to measure effectiveness of operational processes
- Analyzed data from daily reports to identify trends in production performance metrics
- Assessed employee development needs and provided feedback on their progress towards meeting goals
- Boosted morale through development of employee recognition program
Assistant Store Manager
fit2run
Tampa, FL
01.2022 - 02.2023
- Provided mentorship for employees to generate sales, promote effective upselling, and cross-sell to improve retail productivity, leading to an increase of 17% year-over-year growth
- Utilized KPI'S to assess overall trends and areas of improvement
- Managed cashier team in processing various payment methods for smoother sales execution
- Analyzed inventory and sales data to generate detailed reports for management
- Measured performance using various business reports
- Handled scheduling for store shifts to achieve adequate staffing
- Delegated assignments based on team strengths to optimize floor coverage and service levels
- Interviewed and vetted job applicants to make effective hiring decisions, and fill vacancies with strong team members
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development
Financial Options Trader
Seeking Alpha
Tampa, FL
08.2011 - 02.2022
- Prospected and partnered with interested parties to develop investment plans and served as financial management advisor
- Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs
- Investigated financial resources and creditworthiness
- Researched conditions and maintained deep understanding of current market conditions
- Developed and oversaw hedging services from conception through execution
- Researched technical analysis to identify information needed for sales presentations
- Analyzed client capital structures and plans and recommended products and financial strategies to meet needs
- Delivered informational sales presentations to potential investors to build symbiotic client relationships
- Bought or sold stocks, bonds and commodity futures on behalf of investment dealers
- Discussed client financial options to keep customers informed regarding transactions
Sales Manager
LA Fitness
Orlando, FL
05.2006 - 08.2011
- Established strategic objectives aligned with broader revenue and team goals, leading to a 30% growth over five years
- Built and managed professional network of clients to identify new business opportunities
- Achieved company growth and brand development through market expansion and sales
- Delivered sales presentations focused on offerings and unique advantages over competitors
- Formulated effective plans and objectives to enter new markets by analyzing competitor tactics
- Evaluated competitors' performance, assessing market impact
Education
Associate of Science - Criminal Justice
USF TAMPA
Tampa08.1994
Skills
- Team Building
- Accurate Revenue Projections
- Operations Oversight
- Performance Evaluation
- Leadership development
- Marketing strategy
Certification
Series 7
Accomplishments
- Led Team to Break Boston record in Leads issued and Revenue.
- Led team to achieve 85% EMAIL capture rate highest in the company. Earning recognition from upper management.
- Consistently maintained high customer satisfaction ratings.
- Promoted from associate to assistant manager, in less than 2-months.
- Nominated a Difference Maker on several occasions winning once.
Languages
Spanish, Professional
Affiliations
- Marathon runner
- yoga practitioner
Languages
Spanish
Professional
References
References available upon request.
Timeline
Event and Retail Manager
Renewal By Anderson
12.2023 - Current
Operations Manager
Forever 21
02.2023 - 12.2023
Assistant Store Manager
fit2run
01.2022 - 02.2023
Financial Options Trader
Seeking Alpha
08.2011 - 02.2022
Sales Manager
LA Fitness
05.2006 - 08.2011
Associate of Science - Criminal Justice
USF TAMPA
Similar Profiles
Dacota DayeDacota Daye
Sales Agent at Renewal By AndersonSales Agent at Renewal By Anderson
Tony Williams IIITony Williams III
Window Installer at Renewal By AndersonWindow Installer at Renewal By Anderson
Ryan MorvilleRyan Morville
Design Consultant at Renewal By AndersonDesign Consultant at Renewal By Anderson
Jacob BuechelJacob Buechel
Brand Ambassador at Renewal By AndersonBrand Ambassador at Renewal By Anderson
Zainab OseniZainab Oseni
Clinical Supervisor at Eliot Community Human ServicesClinical Supervisor at Eliot Community Human Services