Jazmyne Mason
Lithonia,GA
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Sales Manager
Bowlero Corporation
01.2022 - Current
- Company Overview: Remote and On-Site.
- Managed virtual client communication and sales processes, including cold-calling, email outreach, and video consultations
- Conducted virtual site tours and created customized digital presentations for event packages
- Streamlined online reporting and coordination with senior management to meet key performance indicators
- Achieved personal and team sales quotas through effective remote lead management and follow-ups
- Led training sessions for new hires on utilizing remote sales tools and systems.
- Produced weekly and monthly reports highlighting key performance indicators for management review.
- Resolved any customer complaints or issues that arose during an event.
- Established relationships with vendors, suppliers and sponsors to secure discounts or exclusive packages for customers.
- Worked closely with clients to coordinate details and maximize satisfaction.
Senior Sales Representative
Bowlero Corporation
01.2021 - 01.2022
- Company Overview: Remote and On-Site.
- Successfully executed remote sales strategies to secure event bookings across multiple locations.
- Increased customer satisfaction through timely resolution of inquiries via phone, email, and messaging platforms.
- Delivered consistent results in weekly marketing calls and virtual client meetings.
- Generated leads through cold calling and networking activities.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Closed sales on deals previously deemed unsalvageable.
Event Lead Sales Coordinator
Main Event Entertainment
Alpharetta, USA
01.2017 - 01.2019
- Planned and coordinated over 50 virtual and in-person events monthly, including corporate meetings, and social gatherings.
- Collaborated remotely with clients to design event packages tailored to their needs.
- Utilized digital tools to track sales performance and maintain seamless communication with team members.
- Prepared presentations for client meetings outlining product features and benefits.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
- Established relationships with key clients and stakeholders in the industry.
- Reviewed customer complaints to determine appropriate methods for resolution.
Education
Bachelor of Mass Communication - Media Studies
Savannah State University
02.2025
Skills
- Virtual Communication and Collaboration
- Customer Relationship Management (CRM) Tools
- Remote team management
- Social Media Marketing and Networking
- Event planning and coordination
- Client onboarding and retention
- Effective written and verbal communication
- Contract negotiation
- Customer engagement
- Interpersonal communication
- Continuous improvement
- Team leadership
- Team building
- Typing proficiency
- Calendaring
- Relationship building
- Multitasking and organization
- Inbound and outbound calling
- Sales closing
Certification
- Certified Wedding & Event Planner
Timeline
Event Sales Manager
Bowlero Corporation
01.2022 - Current
Senior Sales Representative
Bowlero Corporation
01.2021 - 01.2022
Event Lead Sales Coordinator
Main Event Entertainment
01.2017 - 01.2019
Bachelor of Mass Communication - Media Studies
Savannah State University
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