Isabella Galindo

• Increased customer retention by [%] by delivering tailored solutions and proactive support
• Consistently met or exceeded sales quotas, contributing to annual revenue growth of [$X]
• Conducted onboarding sessions with new clients, providing clear guidance on event planning processes
• Collaborated with cross-functional teams to ensure seamless execution of client needs
• Addressed and resolved client concerns promptly.

Key Achievements:

• Increased event sales revenue by developing and maintaining strong relationships with clients.
• Managed a portfolio of approximately 350 client accounts throughout 2024, ensuring effective relationship management and client satisfaction.

• Delivered exceptional customer service in a fast-paced environment, strengthening communication and problem-solving skills
• Consistently exceeded monthly sales goals by upselling menu items and providing personalized recommendations
• Trained and mentored new team members, demonstrating leadership and teamwork

• Set goals and developed strategic plans to drive business growth within targeted markets
• Researched prospective accounts and implemented initiatives to engage high-value clients
• Collaborated with the sales team to push qualified leads through the pipeline, ensuring smooth handoffs
• Increased lead generation by 10% through targeted outreach strategies, including cold calling, email campaigns, and personalized follow-ups, resulting in improved conversion rates and overall sales growth

• Maximized advertising efforts by creating content for media relations and social media.
• Conducted research and presented findings to support project managers and marketing staff.
• Developed plans to target new business growth opportunities, implementing market initiatives.