Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Event Sales Manager
Hyatt Regency Austin
07.2022 - Current
Worked closely with clients throughout the event planning process, providing frequent updates and addressing any concerns to ensure a positive experience from start to finish.
Conducted post-event analyses to identify areas for improvement and implement necessary changes for future success.
Negotiated favorable terms with vendors and suppliers to minimize costs while maintaining high-quality experiences for attendees.
Increased event sales revenue by developing and maintaining strong relationships with clients.
Mentored junior team members on best practices in event sales management, fostering a culture of continuous growth and development within the team.
Managed and grew existing client accounts by consistently delivering high-quality events that exceeded expectations.
Led pre-event planning meetings with clients to establish clear goals and expectations before their events commenced.
Event Coordinator
Hyatt Regency Austin
11.2021 - 07.2022
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
Implemented innovative sales strategies that resulted in increased revenue growth yearoveryear.
Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
Education
Bachelor of Arts - Communication Studies
Texas A&M University - Corpus Christi
Corpus Christi, TX
05.2019
Skills
CRM Management
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Organizational Skills
Excellent Communication
Effective Communication
Interpersonal Skills
Client Relations
Client Relationship Management
Accomplishments
Colleague of the Month, May 2022
Timeline
Event Sales Manager
Hyatt Regency Austin
07.2022 - Current
Event Coordinator
Hyatt Regency Austin
11.2021 - 07.2022
Bachelor of Arts - Communication Studies
Texas A&M University - Corpus Christi
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