Melanie Keeton

• Provided exceptional customer service by anticipating guest needs and addressing concerns promptly.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Assisted in training new servers on menu items and service protocols.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Processed customer orders accurately using POS system to ensure efficient billing.
• Resolved customer complaints effectively, ensuring satisfaction and loyalty.

Provided friendly and efficient customer service by greeting customers and assisting with their purchases. Accurately scanned and processed items, handled cash and electronic payments securely, and ensured correct change and receipts were given. Maintained a balanced cash register and resolved customer inquiries or concerns promptly. Kept the checkout area clean and organized, and supported store operations by assisting with stocking and other tasks as needed.