Eric Haga
Brentwood,Tennessee
Summary
With a robust background in network engineering and design, notably at Verizon Business, I excel in infrastructure planning and wireless networking support. My proactive approach has fostered extensive industry contacts and achievements in project management and root-cause analysis, showcasing my technical proficiency and strong communication skills.
Overview
28
28
years of professional experience
Work History
Network Engineer
Verizon Business
Nashville, Tennessee
05.2019 - Current
- Acting BAU engineer for all maintenance and relocations in the mid TN area.
- Engaged in meetings with contractors and developers to political officials and members of major professional sports teams, developed a wide variety of contacts to be able to work in metro area.
- Implemented and managed contracts with engineering and construction vendors to meet timeframe requirements and quality standards.
- Create scope of work documents and drawings to provide to vendors.
- Investigated and located causes of service outages.
- Worked with multiple permitting agencies including: TVA, TDOT, NES, Metro Public Works, CSX, Opryland and others.
Design Engineer
UCS/OSMOSE/PIKE TELECOM
Nashville, Tennessee
03.2011 - 05.2018
- Managed multiple design projects simultaneously, prioritizing tasks to meet deadlines and budget constraints.
- Hourly turnkey engineer for AT&T
- Specialized in GPON technology for all new development in the middle Tennessee area
- Acted as a trainer and mentor to younger field engineer.
Field Engineer
Rts Associates
Nashville, Tennessee
04.2010 - 03.2011
- Hourly turnkey engineer
- Took field notes direct to CAD drawings.
- Created permit application designs for TDOT and other permitting agencies.
- Coordinated with power companies and other agencies to finalize design requirements.
Field Engineer
Freedom Group LLC
Clarksville, TN
10.2009 - 04.2010
- Provided field notes to a group of CAD technicians for engineering work order generation.
- Contract for AT&T to build infrastructure to cell sites throughout the middle Tennessee area.
- Acted as a trainer for CAD technicians to understand field notes and create their own.
Outfall Mapper
EnSafe Inc.
Nashville, Tennessee
04.2009 - 10.2009
- TDOT project to determine liquid flows on and off of TDOT right of way.
- Utilized GPS enable cameras to identify location of outfall creeks and rivers.
- Performed quality assurance on all map products before submission.
- Collected GPS coordinates from various locations for use in map creation.
GIS Specialist
Nashville MTA
Nashville, Tennessee
04.2006 - 04.2009
- Managed bus routes for greater Nashville area.
- Added and removed stops as needed, bus benches, shelters all maintained on a GIS database.
- Participated in metro council meetings to develop relationships with riders to find improvements.
- Provided GIS maps for planning meetings for the city council as needed and metro schools.
CAD Supervisor
QC DATA INC
NASHVILLE, Tennessee
02.2002 - 04.2006
- Managed BellSouth's NTRAC (Network Tax Records Administration Center) based in Nashville, TN.
- Managed a small team of technicians that modified municipality boundaries on a proprietary database.
- Established guidelines for drafting techniques, standards, layers, blocks, line weights.
- Initiated multiple projects to improve accuracy for the vendor.
Sales Associate
Sprint PCS, Mobile telephone company
Bristol, VA
06.2001 - 01.2002
- Assessed customer needs to provide assistance and information on product features.
- Described merchandise and explained use, operation and care.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
Network Engineer
BellSouth Telecommunications
Asheville, NC
02.2000 - 11.2001
- Responsible for all construction and maintenance in 3 geographic areas known as wire centers.
- Conducted field meetings with contractors and customers to determine scope of work, cost and timeframe of all construction projects.
- Created engineering work orders for construction teams and records maintenance.
CAD Specialist
QC DATA INC
CHARLOTTE, NC
05.1997 - 04.2000
- BellSouth Telecommunications project to update asset management database using engineering construction drawings and as-builts.
- Uitlized proprietary software to modify a living database of geographically based facilities.
- Worked closely with BellSouth employees and other QC Data colleagues to improve quality standards and accuracy through the project.
- Promoted to Team Lead, level 1 manager to oversee 10-20 CAD designers.
Education
Bachelor of Science - Geography
Radford University
Radford, VA05-1997
Skills
- Infrastructure planning and design
- Wireless networking support
- Root-cause analysis
Timeline
Network Engineer
Verizon Business
05.2019 - Current
Design Engineer
UCS/OSMOSE/PIKE TELECOM
03.2011 - 05.2018
Field Engineer
Rts Associates
04.2010 - 03.2011
Field Engineer
Freedom Group LLC
10.2009 - 04.2010
Outfall Mapper
EnSafe Inc.
04.2009 - 10.2009
GIS Specialist
Nashville MTA
04.2006 - 04.2009
CAD Supervisor
QC DATA INC
02.2002 - 04.2006
Sales Associate
Sprint PCS, Mobile telephone company
06.2001 - 01.2002
Network Engineer
BellSouth Telecommunications
02.2000 - 11.2001
CAD Specialist
QC DATA INC
05.1997 - 04.2000
Bachelor of Science - Geography
Radford University
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