Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Manager

Eric Harris

Manager
Batesvil,United States

Summary

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Driven to maintain service standards by supporting staff in handling service issues and customer communications.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Floor Supervisor

McDonald's
Batesville, AR
05.2019 - Current
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Evaluated work of 31 floor employees to improve performance.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Tracked and prioritized work orders to meet daily production requirements
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed job reports and logs immediately following service calls.
  • Set up and performed test activities.

Landscaper

Self-employeed
Batesville, AR
10.2016 - 07.2018
  • Developed lasting customer relationships and grew to network over time
  • Enhanced visibility and improved tree and bush shape through intentional pruning
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal, and thinning
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearances
  • Identified plant diseases and researched methods for mitigation
  • Mixed and sprayed fertilizers, herbicides, and insecticides onto shrubs, trees, and grass
  • Manged 50 calls per day

Education

High School Diploma -

Batesville High School
Batesville, AR
05.2020

Skills

  • Floor Plans
  • Motivational Leadership
  • Financial Recordkeeping
  • Freight Examination
  • Job Site Inspection
  • Persuasive Negotiations
  • Stock Management
  • Time and Wage Tracking
  • Performance Assessment
  • Shift Paperwork Completion
  • Interpersonal Relations

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets..
  • Supervised team of 26 staff members.

Certification

  • Licensed food safety programs -

Timeline

Floor Supervisor

McDonald's
05.2019 - Current

Landscaper

Self-employeed
10.2016 - 07.2018

High School Diploma -

Batesville High School

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