Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eric Heinrich

Clinton Township,Michigan

Summary

Creative and passionate chef with experience in leading kitchen operations, menu development, and team management. Skilled in crafting innovative dishes that cater to diverse palates while ensuring high standards of food safety and quality. Demonstrated ability to improve kitchen efficiency and enhance dining experiences through effective leadership and culinary skills. Successfully elevated guest satisfaction by consistently delivering exceptional meals and fostering a positive working environment for the culinary team.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Head Chef/Lead Kitchen Manager

Ale & Eddies Taphouse
Warren , Michigan
09.2022 - 03.2025
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Supervised the preparation of meals according to customer orders in a timely manner.
  • Resolved customer complaints regarding food quality or service promptly and professionally.
  • Trained new kitchen staff in food safety regulations and proper cooking techniques.
  • Ensured compliance with health department regulations regarding hygiene and sanitation practices.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Monitored food production to guarantee quality standards were met.
  • Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.

Head Chef

LaStrada Italian Kitchen
Birmingham, Michigan
06.2022 - 09.2022
  • Supervised food preparation staff to deliver high-quality results.
  • Distributed food to service staff for prompt delivery to customers.
  • Supervised the preparation of meals according to customer orders in a timely manner.

Executive Chef Manager

Godfather Bistro & Cigar Bar
Shelby Twp, Michigan
07.2001 - 07.2022
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Managed kitchen staff including training, scheduling, hiring, and disciplinary action when necessary.
  • Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
  • Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
  • Developed and implemented new recipes and menu items to increase customer satisfaction.
  • Evaluated staff job performance, rewarded excellent work and issued disciplinary action when appropriate.
  • Established quality control procedures to ensure consistent high-quality of food served in the restaurant.
  • Resolved customer complaints promptly while maintaining excellent customer service standards.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collaborated with front-of-house managers to ensure smooth execution of events such as banquets or special occasions.
  • Assisted staff by serving food and beverages or bussing tables.
  • Trained new employees to perform duties.

Education

GED -

Roseville Adult Ed.
Roseville, MI
06-1994

Skills

  • Food safety
  • Menu development
  • Inventory management
  • Quality control
  • Team leadership
  • Customer service
  • Culinary techniques
  • Recipe creation
  • Time management
  • Cost control
  • Seasonal menu planning
  • Purchasing management
  • Menu pricing
  • Waste reduction
  • Food and beverage pairing
  • Food trend awareness
  • Kitchen management
  • Food presentation
  • Health regulations
  • Leadership qualities

Certification

ServeSafe Kitchen Manager certification

Timeline

Head Chef/Lead Kitchen Manager

Ale & Eddies Taphouse
09.2022 - 03.2025

Head Chef

LaStrada Italian Kitchen
06.2022 - 09.2022

Executive Chef Manager

Godfather Bistro & Cigar Bar
07.2001 - 07.2022

GED -

Roseville Adult Ed.

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Eric Heinrich