Eric Hicks
Chicago,IL
Summary
I am a dynamic leader with a proven track record at Jewel-Osco, adept in employee development and merchandising management. Excelled in boosting sales through strategic planning and cross-department collaboration. Skilled in schedule coordination and pricing control, consistently enhancing department efficiency and profitability. Passionate about fostering team growth and achieving beyond targets.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Meat Department Manager
Jewels Osco
Palos Park, IL
03.2007 - 01.2025
- Coached team members on equipment safety, food handling and merchandising techniques.
- Managed daily operations of the Meat Department, including staffing and scheduling.
- Analyzed business performance data and forecasted business results for upper management.
- Conducted regular meetings with staff to discuss goals, objectives, and progress towards meeting those goals.
- Developed strategies to increase sales and profitability of the department.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
- Assigned work and monitored performance of project personnel.
- Worked closely with other departments within the store to ensure smooth operation.
- Analyzed sales data to identify trends in customer preferences and adjust product selection accordingly.
- Recruited and trained new employees to meet job requirements.
- Maintained accurate inventory records and monitored stock levels.
- Evaluated existing processes within the department and implemented changes where necessary.
Independent Contractor
Self-employeed
Chicago, IL
01.2006 - 11.2014
- Created promotional materials, including flyers, brochures, and direct mail pieces.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Generated monthly invoices for payment of services rendered by the company.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Managed daily operations of the business, including budgeting and financial reporting.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
Education
Graduate Certificate -
Dawson Technical Institute
Chicago, IL06-2008
Some College (No Degree) - Criminal Justice
City Colleges of Chicago
Chicago, ILSkills
- Employee development
- Schedule coordination
- Merchandising management
- Pricing control
- Cross-department collaboration
- Department activity logging
Affiliations
Youth development and mentoring at-risk kids in urban communities.
Certification
Food and Safety certification as well as masonary construction certifaction.
References
References available upon request.
Timeline
Meat Department Manager
Jewels Osco
03.2007 - 01.2025
Independent Contractor
Self-employeed
01.2006 - 11.2014
Graduate Certificate -
Dawson Technical Institute
Some College (No Degree) - Criminal Justice
City Colleges of Chicago