Berend Jr Douma
Vernon,NJ
Overview
8
8
years of professional experience
Work History
Meat Department Manager
Village ShopRite
West Orange, NJ
05.2016 - Current
- Managed daily operations of the Meat Department, including staffing and scheduling.
- Ensured compliance with company policies, safety regulations, and sanitation standards.
- Developed strategies to increase sales and profitability of the department.
- Ordered, received, and stocked merchandise in a timely manner.
- Monitored customer service levels and responded promptly to customer inquiries or complaints.
- Provided training for new employees on proper meat cutting techniques, equipment usage, and safety protocols.
- Supervised staff performance to ensure quality products were delivered consistently to customers.
- Assisted in merchandising displays by rotating product regularly according to planograms.
- Conducted regular meetings with staff to discuss goals, objectives, and progress towards meeting those goals.
- Analyzed sales data to identify trends in customer preferences and adjust product selection accordingly.
- Coached employees on proper handling procedures for raw meats.
- Worked closely with other departments within the store to ensure smooth operation.
- Adhered strictly to all food safety regulations set forth by local authorities.
- Kept up-to-date on industry news related to meat processing technology.
- Resolved conflicts between staff members or customers efficiently and professionally.
- Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
- Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
- Performed waste minimization, saleable yield and predictive costing methods for meat department.
- Coached team members on equipment safety, food handling and merchandising techniques.
- Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Implemented health and food safety protocols for sales and production environments.
- Determined effective department schedules and delegated work to employees based upon strength and experience.
- Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
- Used empathy and persuasive negotiation skills to deliver positive customer experience.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
High Point Regional High School
Sussex, NJ06-1988
Skills
- Loss prevention strategies
- Budget Administration
- Schedule Management
- Employee Scheduling
- Supply Ordering
- Temperature Monitoring
- Staff Leadership
- Sanitation Standards
- Merchandising management
- Inventory ordering
- Ordering Supplies
- Employee Development
- Merchandising Strategies
- Pricing expertise
- Staff Management
- Customer Service
- Cost Control
- Relationship Building
- Problem-Solving
- Onboarding and Orientation
- Team Development
- Continuous Improvement
- Excellent Communication
- Time management abilities
- Task Delegation
- Financial Management
- Quality Control
- Customer Relationship Management
- Active Listening
- Team Collaboration
- Team building
- Team Leadership
- Employee Training
- Adaptability
- Customer Relations
- Teamwork and Collaboration
Timeline
Meat Department Manager
Village ShopRite
05.2016 - Current
High School Diploma -
High Point Regional High School
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