Eric Hicks
Grayson,GA
Summary
Use my determined work ethic to support my family. I desire to work for a company that will allow me to display my many skills and adept learning acumen as an asset to employer.
Experience in driving automobiles, vans, and limousines to transport passengers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
NEMT Driver
PMA Transportation
03.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Reduced delivery times with careful planning and route optimization.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
NEMT Driver
Providence Transportation
03.2023 - 12.2023
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Answered 3-5, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Followed all relevant traffic laws and safety regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
NEMT Driver
UFG Transportation
06.2020 - 07.2022
- Reduced incidents of late deliveries by implementing effective time-management strategies within 30-to-60-minute period.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Minimized liability by consistently following road rules when driving.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Followed all relevant traffic laws and safety regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Production Worker
Filet O Chicken
01.2020 - 06.2020
- Maintained conveyor line for 8 hrs. a day packaging and storing approx. 6 t 10 pallets of poultry product a day
Education
Associate of Applied Science - Braille Transcription
Middle Georgia Technical College
Macon, GA10.2018
Career And Technical Education
Middle Georgia Technical College
Macon, GA06.2011
Plumbing Technician Cert.
Central Georgia Technical College
Macon, GA12.2008
Business Management and Administration
Massey Business College of Atlanta
Atlanta, GA04.1989
GED -
Central Georgia Technical College
Macon, GA07.1985
Skills
- Time management
- Valid Driver's license
- Customer service
- Problem-solving
- Punctual and reliability
- GPS and route planning
- Defensive driving
- Passenger transportation
- Map reading
- Patience and tact
- Passenger safety
- Team collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved customers high rating by completing safe and comfortable trip with accuracy and efficiency.
Language/Proficiency
None Specified
Additional Information
Willing and able to start immediately fast learner
Desired Occupation
Shuttle Drivers and Chauffeurs
Desired Salary
$19.25 hourly (Approx. $40,000 annually) or more
Desired Job Location
Gwinnett County
Desired Job Type
- Days : None Specified
- Shifts : None Specified
- Employment Type : Any
- Full or Part Time : Any
- Willing to Travel : No
- Willing to Relocate : No
- Willing to Telecommute : No
Drivers License
Regular Drivers License
Security Clearance
No Clearance
Typing Speed
None Specified
Certification
- Certified Braille Literary Braille Transcriber, Georgia Braille Transcribers - 09/2017-10/2018
Timeline
NEMT Driver
PMA Transportation
03.2024 - Current
NEMT Driver
Providence Transportation
03.2023 - 12.2023
NEMT Driver
UFG Transportation
06.2020 - 07.2022
Production Worker
Filet O Chicken
01.2020 - 06.2020
Associate of Applied Science - Braille Transcription
Middle Georgia Technical College
Career And Technical Education
Middle Georgia Technical College
Plumbing Technician Cert.
Central Georgia Technical College
Business Management and Administration
Massey Business College of Atlanta
GED -
Central Georgia Technical College
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