Summary
Overview
Work History
Education
Skills
Timeline
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Eric Hinojosa

Deer Park,Texas

Summary

Disciplined professional experienced in reading diagrams and correcting operational problems. Offers skills in employee management, knowledge of safety mechanisms and background calibrating equipment. Looking to put knowledge and abilities to good use in growth-oriented position focused on achieving plant objectives. Skilled warehouse and forklift operator experience.

Overview

26
26
years of professional experience

Work History

Parts Specialist

Momentum BMW
Houston, TX
07.1996 - 04.2022
  • Served customers in-store and by telephone to answer questions and place orders.
  • Issued parts to technicians to complete customers' repairs.
  • Tracked parts use and charged items to customer accounts for billing.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Satisfied customers with fast, knowledgeable service for BMW and Mini product needs.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Stocked and managed stock of parts.
  • Adhered to company guidelines for performance and compliance.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.

Education

High School Diploma -

Bellaire High School
Bellaire, TX
06.1993

Skills

  • Inventory Control Processes
  • Rewards Programs
  • Customer Buying Habits
  • Company Guidelines
  • Operational Safety
  • Critical Thinking
  • Communications Strategies
  • Loyalty Programs
  • Diagram Interpretation
  • Standard Operating Procedures Understanding
  • Performance Strategies
  • Collaborative Environments
  • Conflict Resolution Techniques
  • Verbal and Written Communication
  • Industry Trends
  • Shipment Processing
  • Assembly Instructions
  • Team Goals
  • Reading Comprehension
  • Quality Inspection and Control
  • Lift Trucks
  • Schematic Design
  • Analytical Approach
  • Complex Problem-Solving
  • Operational Efficiency
  • Recordkeeping Compliance
  • Product and Service Expertise

Timeline

Parts Specialist

Momentum BMW
07.1996 - 04.2022

High School Diploma -

Bellaire High School

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Eric Hinojosa