Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ERIC HUANG

Spring Valley

Summary

Customer-focused Manager with expertise in optimizing operations and enhancing dining experiences. Skilled in team leadership, strategic planning, and problem-solving, driving high productivity and efficient task completion. Strengths include effective communication and adaptability, fostering team cohesion and delivering impactful results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

MANAGER

88 NOODLE PAPA
Las Vegas
03.2019 - 03.2026
  • Supervised daily operations, enhancing workflow efficiency and increasing customer satisfaction.
  • Trained and mentored staff on service techniques and food safety practices, improving overall service quality.
  • Developed staff schedules to optimize coverage during peak hours.
  • Resolved customer complaints promptly, fostering a positive dining experience and encouraging repeat business.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Food Server

CREASE PLACE
Las Vegas
08.2013 - 10.2018
  • Provided exceptional customer service to create memorable dining experiences.
  • Managed customer orders efficiently using POS systems for accuracy.
  • Assisted in training new staff on service protocols and menu knowledge.
  • Ensured cleanliness and organization of dining areas to promote a welcoming environment.
  • Welcomed guests with a friendly demeanor to enhance their overall experience.

BUTLER

Venetian
Las Vegas
05.2008 - 11.2012
  • Delivered personalized service to enhance guest satisfaction at luxury Venetian resort.
  • Greeted guests and provided assistance upon their arrival.
  • Coordinated guest requests for timely resolution of inquiries, improving overall guest experience.
  • Developed strong relationships with guests to enhance overall experience.
  • Supported planning and execution of special events, creating memorable experiences for guests at the Venetian.

Education

High School Diploma -

GREEEN VALLEY HIGH SCHOOL
Henderson, NV
07-2000

Skills

  • Customer relationship management
  • Staff training
  • Team leadership
  • Schedule optimization
  • Shift scheduling
  • Problem solving
  • Work prioritization
  • Emergency response
  • Customer service

Languages

Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional

Certification

FOOD SAFETY MANAGER

Timeline

MANAGER

88 NOODLE PAPA
03.2019 - 03.2026

Food Server

CREASE PLACE
08.2013 - 10.2018

BUTLER

Venetian
05.2008 - 11.2012

High School Diploma -

GREEEN VALLEY HIGH SCHOOL
ERIC HUANG