Extensive experience with network administration, four years serving as Network Administrator, 0651, for 1st Mar Div HQ Bn Communications CO. Spent 2019 -2023 working for ViaSat Network Operations Center providing uninterrupted global Ku/Ka services to commercial airline customers and deployed military assets. Security Clearance - Secret and Sec+
Overview
8
8
years of professional experience
Work History
Network Operations Center Technician
Viasat
Carlsbad, CA
11.2019 - 06.2023
Resolved routing, wireless and other network-related issues.
Handled equipment repairs and related trouble reporting.
Maintained inventory records of all hardware components used in the network infrastructure.
Communicated technical information in easily understood terms to non-technical individuals.
Monitored and maintained computer networks, including hardware and software components, to ensure their availability to system users.
Ensured compliance with relevant industry regulations regarding data security.
Provided end user training on basic networking concepts such as IP addressing schemes, DNS configuration.
Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
Performed complex troubleshooting of LAN and WAN issues in order to identify root cause of problems.
Scheduled upgrades and maintenance for uninterrupted business workflow.
Configured, installed, tested and maintained network equipment such as routers, switches, firewalls and wireless access points.
Network Administrator
United States Marine Corps, USMC
Oceanside, CA
07.2015 - 07.2019
Monitored system upgrades, patches and new configurations.
Maintained documentation on configurations and maintenance using component labeling and technical diagrams.
Provided training sessions for end-users on how to use various software applications or hardware devices.
Oversaw VPNs to deliver secure virtual network access to remote users.
Monitored network performance to determine adjustments needed.
Provided troubleshooting and testing to support network.
Implemented security measures such as firewalls, encryption technologies and access control lists to protect data from unauthorized access.