Eric Hughes
Solutions Plumbing
1
Certification
23
Years of experience
Dynamic small business leader with expertise in operations management and customer service. Skilled in strategic planning and team leadership, fostering a culture of efficiency and compliance while enhancing client relationships and operational processes.
Work History
Small Business Owner
5 Years 11 Months- Directed daily operational activities to enhance service efficiency and quality standards.
- Directed financial management operations, encompassing budgeting, invoicing, and expense tracking.
- Directed a team of technicians to deliver training and support initiatives.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Ensured compliance with all regulatory requirements, avoiding penalties and fines.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Plant Manager Sanders Elementary School
4 Years 6 Months- Facilitated collaboration among diverse teams to enhance production efficiency and decrease waste.
- Executed cost-saving initiatives to optimize resource allocation and improve operational efficiency.
- Oversaw operational processes ensuring adherence to safety and health standards.
- Monitored inventory levels and facilitated procurement processes to sustain efficient supply chain operations.
- Executed performance evaluations to foster employee growth and engagement through targeted feedback.
- Conducted evaluations of plant operations to enhance efficiency and implement corrective actions.
- Developed and executed proactive safety strategies to ensure a secure working environment through comprehensive training.
- Implemented development initiatives to empower staff members and support their professional growth within the organization.
- Analyzed existing processes and implemented targeted strategies to foster ongoing improvement and optimization.
- Streamlined communication protocols between shifts, promoting efficient transitions and uninterrupted service delivery.
- Conducted performance evaluations to enhance employee skills and foster professional development.
- Trained personnel in emergency response protocols to enhance safety and security measures.
Plant Manager Lake Myrtle Elementary
8 Years 5 Months- Managed and optimized workflow processes to enhance efficiency across all plant functions.
- Implemented cost-saving measures that reduced waste and improved resource allocation.
- Provided direction and leadership to all levels of employees and managers.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Maximized plant safety through proactive strategies and well-structured training.
- Mentored and developed staff members, promoting professional growth opportunities within the organization.
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
- Implemented useful inventory management and tracking systems to reduce costs and improve operations.
- Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
- Identified and resolved process and equipment issues to minimize production downtime.
- Promoted a collaborative a collaborative work environment to motivate and engage staff to achieve company objectives.
- Managed budgeting and resource allocation, ensuring optimal use of funds for operational efficiency.
- Identified and implemented viable strategies for continuous improvement.
- Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
- Enhanced safety standards with the the implementation of comprehensive safety training initiatives for all employees.
- Negotiated favorable contracts with suppliers, securing cost savings on raw materials without sacrificing quality.
- Managed the budget effectively, ensuring optimal use of resources.
- Fostered a culture of safety, significantly reducing workplace accidents.
- Enhanced plant productivity by streamlining operational processes.
- Spearheaded initiatives to improve employee engagement and job satisfaction.
- Developed training programs to upskill workforce and improve productivity.
- Reduced downtime with proactive maintenance schedules.
- Led introduction of new technology to automate and improve production processes.
- Boosted team morale and efficiency through leadership and development initiatives.
- Enhanced communication between shifts, ensuring smooth handovers and continuity.
- Facilitated cross-departmental collaboration to improve overall plant performance.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Enforced health and safety protocols to promote a safe working environment.
- Evaluated employee performance and provided feedback and training as needed.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Trained in and implemented emergency response procedures to protect team members and property.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Maintenance 1A/Lead Plumber
3 Years 10 Months- Collaborated with maintenance teams to develop preventative maintenance schedules for plumbing infrastructure.
- Trained and mentored junior plumbers on best practices and safety protocols.
- Conducted thorough inspections of plumbing systems, identifying potential issues before they became costly problems.
- Reduced callbacks by consistently providing high-quality workmanship on all plumbing installations and repairs.
- Responded promptly to emergency service calls, mitigating damages caused by burst pipes or other critical issues.
- Upheld company's high standards of professionalism through courteous interactions with clients, contractors, and vendors.
- Mentored junior plumbers, sharing valuable knowledge and techniques to enhance their professional development.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Complied with state plumbing codes throughout the duration of each project.
- Eliminated risks by correctly identifying potential safety hazards.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Read blueprints to determine appropriate materials and procedures for each project.
- Ensured compliance with local building codes through diligent adherence to industry standards and best practices in every project undertaken.
Education
Law Enforcement
High School Diploma
Skills
Small business management
Operations management
Vendor relations
Business operations
IT device management
Sound judgment
Certification
- Master Plumbing License - 25 yrs
- Standard Plumbing Inspector License- 7yrs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Small Business Owner
Solutions Plumbing
09.2020 - CurrentRead More
Plant Manager Sanders Elementary School
Pasco County School District
01.2016 - 07.2020Read More
Plant Manager Lake Myrtle Elementary
Pasco County School District
07.2007 - 12.2015Read More
Maintenance 1A/Lead Plumber
Pasco County School District
09.2003 - 07.2007Read More
Pasco Hernando Community Collage
Law Enforcement
Read More
Ridgewood High School
High School Diploma
Read More
Best of 2026 Business Rate for Solutions Plumbing
Google review driven for those companies in your community that hold 5.0 review status. Solutions Plumbing has received this award 3 years in a row.