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Eric Ingram
Westland,MI
Summary
Results-driven Vice President of Sales with expertise in sales strategy, client development, and sales pipeline management. Proven ability to optimize processes and drive revenue growth through relationship building and KPI tracking.
Overview
17
17
years of professional experience
Work History
Vice President of Sales
Great Lakes Security
Ann Arbor, MI
01.2025 - 12.2025
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
- Spearheaded expansion into new territories, establishing a strong presence in untapped markets.
- Increased sales revenue by developing and implementing innovative sales strategies.
Business Account Executive
T-Mobile
Livonia, MI
03.2022 - 01.2025
- Developed tailored solutions to enhance customer satisfaction and drive account growth.
- Delivered presentations on product offerings, showcasing value propositions for diverse client segments.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
Retail Associate Manager
T-Mobile
Northville, MI
06.2016 - 03.2022
- Oversaw daily operations to ensure alignment with company standards and customer satisfaction.
- Trained and mentored new team members to enhance product knowledge and sales techniques.
- Developed and implemented strategies to improve store performance and increase customer engagement.
Retail Sales Associate
T-Mobile
Canton, MI
06.2012 - 06.2016
- Demonstrated product features and functionalities to enhance customer understanding and satisfaction.
- Maintained up-to-date knowledge of promotions, plans, and technology trends within the telecom industry.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Military Police Sergeant
Unites States Army National Guard
Taylor, MI
01.2009 - 01.2015
- Deployed to Afghanistan in Support of Operation Enduring Freedom Oct 2010-December 2011
- Coordinated training programs for mixed personnel on law Enforcement techniques and emergency response procedures.
- Served as an integral part of security detail for visiting dignitaries, ensuring their protection during official visits while adhering to strict protocol requirements.
Skills
- Deal closing
- Sales pipeline management
- Sales process optimization
- Sales strategy
- New market penetration
- Client development
- Relationship building
- KPI tracking
- Upselling strategies
- Professional networking
- Lead prospecting
- Account servicing
Accomplishments
- Achieved Top 20 in the Company For consecutive Quarters by exceeding business sales target.
- Lead a retail team to Number 1 in country in sales metrics proformance.
- Recognized by Foreign National Military leader for my dedication to training to the highest standard.
Interests
Timeline
Vice President of Sales
Great Lakes Security
01.2025 - 12.2025
Business Account Executive
T-Mobile
03.2022 - 01.2025
Retail Associate Manager
T-Mobile
06.2016 - 03.2022
Retail Sales Associate
T-Mobile
06.2012 - 06.2016
Military Police Sergeant
Unites States Army National Guard
01.2009 - 01.2015