Eric Johnson
Austin,TX
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Apartment Locator
Relive Apartment Locating
Austin, TX
07.2024 - Current
- Created promotional materials such as flyers, brochures and advertisements for rental properties.
- Researched local neighborhoods to ensure that the best options were presented to customers.
- Conducted tours of available apartments for prospective renters.
- Assisted clients in completing rental applications and provided them with necessary documents.
Inside Sales Associate
Realty.com
Houston, Tx
02.2022 - 07.2023
- Provided customer service support, including answering inquiries and resolving customer complaints.
- Met weekly deadlines for order processing, invoicing, shipping documentation.
- Generated sales reports on a regular basis to track progress against goals.
- Monitored customer accounts regularly to identify trends in buying behavior.
Server/Shift Lead
Musaafer
Houston, Tx
02.2020 - 01.2023
- Monitored inventory levels and ordered supplies as needed
- Provided leadership to servers and other restaurant staff members by setting an example of excellent service
- Cultivated warm relationships with regular customers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Applied comprehensive knowledge of wine, and beer as well to increase daily beverage sales
Server
North Italia
Houston
01.2018 - 02.2020
- Cultivated warm relationships with regular customers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Applied comprehensive knowledge of wine, and beer as well to increase daily beverage sales
Server
Chuy's Mexican Cantina
Houston, TX
01.2017 - 01.2018
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Education
Real Estate
Champions School of Real Estate
Houston01-2020
High School Diploma -
Cypress Falls High School
Houston, TX05-2014
Skills
- Guest Engagement
- Safe Food Handling
- Beverage Preparation
- Sales Techniques
- Dining Crew Workflow Optimization
- Order Accuracy
Certification
- TABC Certified, 09/01/23
- Food Handlers Certification, 09/01/23
Timeline
Apartment Locator
Relive Apartment Locating
07.2024 - Current
Inside Sales Associate
Realty.com
02.2022 - 07.2023
Server/Shift Lead
Musaafer
02.2020 - 01.2023
Server
North Italia
01.2018 - 02.2020
Server
Chuy's Mexican Cantina
01.2017 - 01.2018
Real Estate
Champions School of Real Estate
High School Diploma -
Cypress Falls High School
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