Lonnada "Lala" Brown
Richardson
Summary
Passionate, motivated and detail-oriented multi-tasker looking to utilize strong organizational skills, and a closing mindset to provide an exceptional experience to our clients and help achieve team and company goals through dedicated service and pipeline development.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Apartment Locator
Spirit Real Estate Group
09.2021 - Current
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Implemented successful strategies to increase customer satisfaction.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Evaluated and promptly resolved lodging facility operational issues.
Apartment Locator
Habitat Locators
03.2021 - 09.2021
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Implemented successful strategies to increase customer satisfaction.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Evaluated and promptly resolved lodging facility operational issues.
Education
MBA - Finance
University of Dallas
Irving, TX12.2015
Bachelor of Arts - Cognitive Psychology
The University of Texas At Dallas
Richardson, TX05.2012
Skills
- Customer Accounts Management
- Sales Strategies
- Client Inquiries
- Home Assessments
- Database Coordination
- Consultative Sales Approach
- Client Satisfaction
- Virtual Tours
- Social Media Networking
- Converting Leads
- Customer Relations
Certification
- Licensed Notary - 20 years
- Texas Real Estate License - 2 Years
Timeline
Apartment Locator
Spirit Real Estate Group
09.2021 - Current
Apartment Locator
Habitat Locators
03.2021 - 09.2021
MBA - Finance
University of Dallas
Bachelor of Arts - Cognitive Psychology
The University of Texas At Dallas
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