Eric Jordan
Belchertown,MA
Summary
Results-driven Chief Information Officer with over 25 years of experience in strategic technology leadership and digital transformation within corporate, nonprofit, and philanthropic sectors. Adept at aligning technology initiatives with organizational goals to drive efficiency, innovation, and mission impact. Proven track record of leading cross-functional teams, managing complex IT projects, and delivering scalable solutions to advance the organizational mission.
Overview
25
25
years of professional experience
Work History
Chief Information Officer
Harold Grinspoon Foundation
Agawam, MA
06.2019 - Current
- Lead the technology vision and strategy, collaborating closely with executive leadership to align IT initiatives with the foundation's strategic objectives
- Oversee multiple teams of IT professionals, fostering a culture of innovation, collaboration, and continuous learning
- Drive digital transformation efforts to optimize internal processes and enhance stakeholder engagement
- Provided thought leadership on emerging technologies and their potential impact on the organization's mission and operations
- Spearheaded the implementation of cutting-edge technologies to support programmatic goals
- Develop and manage the IT budget, ensuring resource allocation for high-impact projects and initiatives
- Establish and maintain strong relationships with external partners, vendors, and technology experts to stay at the forefront of industry trends and best practices
- Collaborated with cross-functional teams to identify opportunities for technology-driven innovation and process optimization
- Mentored and coached team members, fostering professional growth and building a skilled and motivated workforce.
Associate Vice President, Cloud, Data Center & IT Security Architecture
MassMutual
Springfield, MA
12.2017 - 06.2019
- Provide visionary leadership in shaping the cloud and security architecture strategy, collaborating closely with executive leadership to define and execute initiatives that drive business growth and resilience
- Develop and implement cloud migration strategies, successfully transitioning crown jewel applications and workloads to the cloud while improving efficiency and scalability
- Champion security-first initiatives, ensuring that all cloud solutions adhere to the highest standards of data protection, compliance, and risk mitigation
- Collaborate with internal stakeholders and external partners to define technical requirements, guide solution development, and ensure alignment with business needs
- Drive the evaluation and selection of cloud technologies, tools, and services that optimize infrastructure, enhance application performance, and support organizational growth
- Present technical concepts and architecture proposals to C-suite executives, translating complex ideas into clear business value
- Led the architecture team responsible for designing and implementing cloud, data center infrastructure, and security solutions, resulting in enhanced system reliability and reduced security incidents
- Collaborated with stakeholders to define technical requirements, ensuring the seamless integration of cloud solutions with existing systems and workflows
- Developed and implemented security policies and procedures, addressing compliance requirements, and ensuring data protection across cloud environments.
Senior Cloud Architect / Product Owner
Change Healthcare Corporation
Hadley, MA
09.2016 - 12.2017
- Led cloud architecture design, including infrastructure components, application deployments, and data management strategies, resulting in improved scalability and cost optimization
- Collaborate closely with stakeholders, including development teams and business units, to gather requirements and align cloud solutions with business goals
- Drive the adoption of cloud best practices and methodologies throughout the organization, ensuring the secure and efficient utilization of cloud services
- Developed and implemented cloud migration strategies
- Provided technical leadership in designing hybrid and multi-cloud environments, optimizing performance, and minimizing downtime
- Designed and implemented end-to-end cloud solutions, delivering improved performance, reduced costs, and increased scalability
- Led the evaluation and selection of appropriate cloud services and tools to meet specific client requirements
- Worked closely with DevOps teams to automate deployment pipelines, enhancing the efficiency of software delivery processes
- Acted as a subject matter expert, providing guidance on cloud architecture best practices, security considerations, and optimization strategies.
Director of Cloud Engineering
Optum/United Health Group
Hartford, MA
11.2013 - 09.2016
- Led the Cloud Engineering team responsible for designing, building, and maintaining cloud infrastructure
- Developed and executed the cloud strategy to ensure optimal scalability, reliability, security, and cost-effectiveness of cloud services
- Collaborate closely with executive leadership to align cloud initiatives with business objectives, driving digital transformation and innovation
- Drive the adoption of DevOps practices and CI/CD pipelines, enabling efficient application development and deployment
- Oversee the implementation of cloud security best practices, ensuring compliance with industry regulations and internal policies
- Provided technical guidance to teams and stakeholders, presenting complex concepts in a clear and understandable manner.
Enterprise Intelligence Infrastructure Architect
McKesson
Hadley, MA
04.2004 - 11.2013
- Led the architecture design of the enterprise intelligence infrastructure, driving the integration of data from diverse sources to enable advanced analytics and insights
- Collaborated with stakeholders to understand business requirements and translate them into scalable and efficient data architecture solutions
- Designed and implemented data warehousing, data lakes, and data pipelines to support real-time data processing and reporting needs
- Developed and maintained data governance and security strategies, ensuring compliance with industry standards and regulations
- Provided technical leadership in evaluating and adopting new technologies, tools, and frameworks to enhance data processing and analysis capabilities
- Led the design and implementation of business intelligence solutions, enabling stakeholders to make data-driven decisions.
Education
The Evolution of Technology in Healthcare -
University of Massachusetts Amherst
Business Administration -
Nichols College
Liberal Arts -
Greenfield Community College
Skills
- Strategic IT Leadership
- Digital Transformation
- Team Building and Management
- Stakeholder Engagement
- Budgeting and Resource Allocation
- Emerging Technologies (eg, AI, Blockchain)
- Vendor and Partner Relationship Management
- Cloud Architecture and Strategy
- Security Architecture and Compliance
- Cross-Functional Collaboration
- Risk Management and Mitigation
Timeline
Chief Information Officer
Harold Grinspoon Foundation
06.2019 - Current
Associate Vice President, Cloud, Data Center & IT Security Architecture
MassMutual
12.2017 - 06.2019
Senior Cloud Architect / Product Owner
Change Healthcare Corporation
09.2016 - 12.2017
Director of Cloud Engineering
Optum/United Health Group
11.2013 - 09.2016
Enterprise Intelligence Infrastructure Architect
McKesson
04.2004 - 11.2013
The Evolution of Technology in Healthcare -
University of Massachusetts Amherst
Business Administration -
Nichols College
Liberal Arts -
Greenfield Community College
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