Experienced business operations leader with 15+ years of success in staff supervision, client relationship management, and regulatory compliance. Skilled in problem solving, strategic planning, and keeping daily operations running smoothly.
Overview
16
16
years of professional experience
Work History
Owner
Lackey's Services LLC
Cardington, Ohio
03.2011 - Current
Managed daily business operations, including staff, sales, inventory, and accounting support.
Built long-term customer relationships through strong service, engagement, and fast issue resolution.
Coordinated scheduling, staffing, and customer service to enhance operational efficiency.
Ensured compliance with local laws, regulations, and policies to maintain business integrity.
Junior High Basketball Coach
Cardington-Lincoln Schools
Cardington, Ohio
10.2018 - 02.2021
Developed and implemented practice plans, game strategies, and drills to improve team performance.
Coached players on offensive sets, defensive positions, and game fundamentals to enhance understanding of gameplay.
Taught players proper techniques for shooting, dribbling, passing, rebounding, and defense to improve overall skill level.
Evaluated athlete performance and adjusted drills for skill development.
Analyzed player performance and game footage to identify areas for improvement and strategic adjustments.
Prepared team for competition in tournaments and special events to foster teamwork and competitive experience.