Eric LaRocco
Indianapolis,IN
Summary
Knowledgeable and experienced Facilities Coordinator with expertise in managing building systems and operations. Skilled in coordinating internal teams and outside vendor support for complex services and repairs. Dedicated to maintaining seamless operations for staff and visitors.
Overview
10
10
years of professional experience
Work History
Facilities Coordinator
Planned Parenthood of GNHAIK
08.2019 - Current
- Managed resolution of Facilities helpdesk tickets
- Oversaw facility vendor contracts and inventory
- Ensured facilities compliance with Indiana code
- Secured new vendor collaborations for clinic improvement
- Directed multiple high-value proposals for clinic projects
IT Helpdesk Technician
Planned Parenthood of Indiana and Kentucky
04.2018 - 08.2019
- Ensured swift resolution of support tickets
- Maintained records of technology hardware inventory
- Set up computers and various devices for clinics
Assistant Manager
Dollar Tree
04.2016 - 11.2017
- Oversaw daily employee operations
- Restocked shelves efficiently
- Replenished inventory quickly
- Supported team members in resolving queries
Guest Services
Live Nation
05.2014 - 08.2015
- Coordinated with guest services and concierge team to meet guest needs.
- Reviewed tickets to ensure compliance
Education
Some College (No Degree) - Computer Science
Ball State University
Muncie, INSkills
- Proficient in Lua
- Proficient in Java
- Skilled in Microsoft Office Suite
- Effective Management Skills
- Effective Communication Skills
- Proficient in C# and C Programming
- Skilled in Maintenance of Physical Structures
Accomplishments
- Received high positive customer service ratings for several months in a row.
- Recommended for Assistant Manager position after only working for 8 months
- Recommended to Facilities Coordinator position and received high praise from upper management for work done over 5 year time at Planned Parenthood
References
References available upon request.
Timeline
Facilities Coordinator
Planned Parenthood of GNHAIK
08.2019 - Current
IT Helpdesk Technician
Planned Parenthood of Indiana and Kentucky
04.2018 - 08.2019
Assistant Manager
Dollar Tree
04.2016 - 11.2017
Guest Services
Live Nation
05.2014 - 08.2015
Some College (No Degree) - Computer Science
Ball State University
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