Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
5
5
Certification
Work History
IT JUNIOR ADMINISTRATOR
Pennsylvania State University
02.2023 - 03.2024
Set up and managed 50 Windows and Linux servers
Created / maintained 70 user accounts via use of Salesforce and Agile systems
Upheld system security and administration best practices
Monitored 100 system performances via monitoring tools and SIEM network
Wrote scripts to automate system administration tasks and improve efficiency.
Technical Support Engineer
Pennsylvania State University
10.2019 - 01.2023
Implemented 20 security protocols and policies to protect user data
Identified root cause of complex technical problems by analyzing log files and other data sources
Monitored 25 consecutive system performance and implemented system upgrades as needed.