Eric Lopez
Los Angeles,CA
Summary
Experienced professional with a proven track record of enhancing customer satisfaction and streamlining operations at Minute Man Parking Co. Leveraged excellent customer service and time management skills to coordinate efficient vehicle storage and promote safe and clean environments. Bilingual abilities and clean driving record have set me apart. Achieved notable repeat business and solidified reputation as a reliable and trusted professional through professional demeanor and quick decision-making.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Alaska Airlines
Los Angeles
09.2019 - 09.2021
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Ramp Agent
Menzies Aviation
Los Angeles, CA
04.2019 - 10.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Front Desk Agent Trainee
Wyndom Hotel
Inglewood, CA
02.2018 - 05.2019
- Implemented effective time management skills to prioritize tasks during high-pressure situations while maintaining excellent customer service standards.
Construction
Mlc Construction Co
Los Angeles, CA
04.2016 - 09.2018
- Reviewed electrical, plumbing, mechanical, HVAC and general construction plans.
- Resolved permitting issues promptly, minimizing delays for construction projects.
Sales Associate
The Home Depot Inc
Los Angeles, CA
11.2015 - 07.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Valet Driver and Parking Lot Organizer
Minute Man Parking Co
Downtown Los Angeles
11.2014 - 11.2015
- Increased repeat business through exceptional customer interactions and professional demeanor.
- Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
Education
Electrical Engineering
Cal State Northridge
San Fernando Valley Skills
- Excellent customer service
- Time management skills
- Patience and composure
- Quick decision making
- Understanding of traffic laws
- Valid Driver's license
- Adaptable to change
- Clean driving record
- Bilingual in language
Timeline
Ramp Agent
Alaska Airlines
09.2019 - 09.2021
Ramp Agent
Menzies Aviation
04.2019 - 10.2019
Front Desk Agent Trainee
Wyndom Hotel
02.2018 - 05.2019
Construction
Mlc Construction Co
04.2016 - 09.2018
Sales Associate
The Home Depot Inc
11.2015 - 07.2016
Valet Driver and Parking Lot Organizer
Minute Man Parking Co
11.2014 - 11.2015
Electrical Engineering
Cal State Northridge