Motivated student with strong customer service experience, looking for a part-time role in retail and hospitality. Skilled in communication, teamwork, and time management
Overview
20
20
years of professional experience
Work History
Ramp Agent
Menzies Aviation
Orlando, FL
09.2025 - 03.2026
Executed quick decisions to prevent flight delays, ensuring timely departures.
Coordinated crew activities, facilitating smoother operations and reducing turnaround time.
Operated ground equipment to ensure seamless workflow.
Worked in various weather conditions to ensure continuous airport operations.
Trained new ramp agents on safety procedures and operational best practices.
Assisted passengers by answering inquiries on arrival and departure times and gate information, enhancing overall travel experience.
DRIVE THRU CASHIER
WAYBACK BURGERS
Orlando, USA
12.2005 - 05.2025
Greeted customers, speaking clearly to take orders and give details about food items.
Counted money in register drawers at end of shift to ensure accurate cash handling.
Maintained knowledge of current menu items, prices, and promotions.
Replenished napkins, straws, condiments, and trays throughout shift to maintain service efficiency.
Maintained store cleanliness by sweeping floors and wiping down counters to enhance customer experience.
Helped keep business clean during downtime by washing and disinfecting kitchen areas.
Followed all safety protocols while operating restaurant equipment like fryers or grills.
PARK ATTENDANT
BOXI PARK
Orlando, USA
01.2023 - 07.2023
Greet and assist guests; answer questions and provide exceptional customer Service to ensure a welcoming and positive experience.
Ensure guest satisfaction.
Address guest concerns or complaints quickly and effectively.
Provide information on services, events, or reservations.
Maintain a clean, organized, and safe environment in alignment with company standards.
Collaborate with team members and other departments to coordinate services and meet guest needs.
Assist with event setup and contribute to increased guest engagement.