Results-oriented professional with considerable experience in client relationship building and team leadership. Extensive experience and knowledge of residential and commercial plumbing and HVAC systems. Adept in conflict resolution, mentoring, and fostering a collaborative environment that drives operational success and business growth.
Overview
27
27
years of professional experience
Work History
Vice President
Benoure Plumbing & Heating
South Burlington, Vermont
08.2024 - Current
Provide oversight of all departments in order to ensure smooth operation of daily activities.
Advise the president on approaches for resolving complex issues impacting operations and personnel.
Collaborate with HR operations including recruitment, hiring, employee relations, and benefits.
Deliver insights on performance metrics, challenges, and strategic opportunities to the president.
Identify and pursue new business opportunities to expand market presence and revenue streams.
Oversee compliance with company policies to safeguard against risk.
Establish and maintain relationships with key customers to support business objectives.
Negotiate with vendors for services, products, and supplies.
Project Estimator & Manager
Benoure Plumbing & Heating
07.2017 - 08.2024
Analyzed project specifications to determine material and labor requirements.
Clarified project details and scope through effective client communication.
Managed project timelines and installations to ensure timely delivery, within budget.
Design complete plumbing & HVAC systems for complex residential projects
Developed budgets and detailed proposals for plumbing & HVAC projects ranging from $5,000 - $2,000,000
Foreman
Benoure Plumbing & Heating
02.2010 - 07.2017
Supervised crews installing plumbing and heating systems ensuring code compliance and top quality
Performed installation of residential and commercial plumbing & HVAC systems, including boilers, furnaces, heat pumps, air handlers, RTU's, geothermal, balanced ventilation, water heaters
Wired both line and low voltage control wiring for heating and cooling equipment.
Maintained safe working environment with proper PPE.
Forman
Vermont Energy
South Burlington, Vermont
07.2003 - 02.2010
Installation of residential plumbing and HVAC systems including various types of hydronic heating systems, heat pumps, furnaces and water heaters
Installed new systems according to manufacturer specifications and local codes
Diagnosed equipment issues to determine necessary repairs
Maintenance Technician
Johnson Controls
Essex, VT
08.1998 - 07.2003
Performed preventive maintenance and inspections on commercial and industrial HVAC systems, including lubrication, cleaning, and testing.
Repaired or replaced defective components including switches, relays, bearings, seals, gears, belts, and valves.
Recorded repairs and maintenance activities within the management system.
Plumbing Service Technician at Rite Way Heating, Cooling and Plumbing ( Formally Plumbing Medic)Plumbing Service Technician at Rite Way Heating, Cooling and Plumbing ( Formally Plumbing Medic)