Supported improvement of package handling efficiency at UPS through effective teamwork and adherence to safety protocols. Contributed to team cohesion at Hilliard City Schools by actively participating in team-building activities and adapting to diverse roles. Assisted in achieving high customer satisfaction by prioritizing reliable service and punctuality in fast-paced environments.,Aided in diagnosing and repairing technical issues in field settings to enhance equipment performance.,Applied problem-solving skills to support efficient and reliable operations, ensuring equipment functionality.
Work History
Bag Room Attendant
2 Years
Scioto Country Club | 01.2017 - 01.2019
Promoted safety by routinely inspecting all bag room equipment for damage or wear, addressing any issues immediately.
Increased return visits from satisfied customers through friendly interactions that demonstrated genuine care for their needs while visiting the facility.
Cleaned and maintained members' equipment.
Package Handler
5 Years 2 Months
United Parcel Service | 01.2020 - 03.2025
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Assembled, sealed, and loaded packages into correct trucks.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Assistant Wrestling Coach
2 Years 7 Months
Hilliard City Schools | 01.2024 - Current
Assisted in fundraising efforts to support the wrestling program's budgetary needs.
Evaluated wrestler performances during competitions to identify areas of improvement for future practices.
Increased athlete confidence through consistent feedback, encouragement, and goal setting discussions.
Improved team cohesion through team-building exercises and fostering a supportive environment.
UPS Field Technician
1 Year 5 Months
Data Center Solutions | 03.2025 - Current
Conducted routine maintenance on data center infrastructure, minimizing downtime and improving reliability.
Collaborated with cross-functional teams to implement system upgrades, ensuring seamless integration across platforms.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Supervised QTS site completion at NAL1, leading efforts in the last four phases of L4 testing alongside mechanical and integrated systems testing.
Education
Diploma
Hilliard Darby High School | Hilliard, Ohio | 01.2019