Summary
Overview
Work History
Education
Skills
Timeline
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Eric Lozano

Alvin

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

4
4
years of professional experience

Work History

Certified Crew Chief

Discount Tire
08.2024 - Current
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Maintained accountability for equipment inventory, minimizing equipment loss or damage while maximizing resource availability for missions.
  • Maximized mission effectiveness by adapting tactics and strategies in response to evolving operational conditions.
  • Served as a primary point of contact between the dismount team and higher command, ensuring accurate information flow and prompt resolution of issues.

Grocery Bagger

HEB Grocery Store
08.2022 - 06.2024
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Collaborated with fellow employees to maintain a well-organized work environment for optimal productivity.
  • Enhanced safety within the workplace by promptly reporting any hazards or accidents observed during shifts.

Pressure Washer

LB Pressure Washing
01.2021 - 01.2023
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs.
  • Reduced water usage through effective use of cleaning agents and efficient nozzle adjustments.

Education

High School Diploma -

Alvin High School
Alvin, Texas

Degree in Process - Process Technology

Alvin Community College
Alvin, Texas
01.2026

Skills

  • Training and mentoring
  • Performance Improvements
  • Mechanical Troubleshooting
  • Crew Leadership
  • Routine Inspections
  • Mechanical inspection
  • Technical problem solving
  • Quality control guidelines
  • Inventory Management

Timeline

Certified Crew Chief

Discount Tire
08.2024 - Current

Grocery Bagger

HEB Grocery Store
08.2022 - 06.2024

Pressure Washer

LB Pressure Washing
01.2021 - 01.2023

High School Diploma -

Alvin High School

Degree in Process - Process Technology

Alvin Community College

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Eric Lozano